Account Manager

Hill & Knowlton; Daerah Khusus Ibukota Jakarta; On-site; USD 30,000 - 80,000; Full time

Job summary

An innovative global agency seeks a dynamic Account Manager to elevate strategic communications for influential clients. This role offers a unique opportunity to work in a collaborative environment, developing and executing impactful communication campaigns. The ideal candidate will possess a strong background in public relations, with proven success in managing client relationships and delivering exceptional service. Join a team that values creativity and inclusivity, where your contributions will help shape the future of communications and drive meaningful results for clients. If you're passionate about public relations and eager to grow, this is the perfect opportunity for you.

Benefits

Professional development opportunities

Mentorship programs

Tuition reimbursement

Inclusive company culture

Collaborative work environment

Qualifications

• 6+ years in strategic communications/public relations, preferably in an agency.
• Proven success in planning and executing executive communications programs.

Responsibilities

• Develop and maintain client relationships and manage day-to-day client projects.
• Oversee planning of major events and review materials prepared by junior staff.

Skills

Strategic Communications

Public Relations

Client Service

Media Strategy

Writing and Editing

Team Leadership

Project Management

Education

Bachelor's Degree in Communications or related field

Job description

Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. Learn more at www.bursonglobal.com.

More About the Role:

Account Manager

This is a unique opportunity to grow as a communications professional by working across a diverse portfolio of influential clients within a dynamic, global agency.
The ideal candidate will have experience in Public Relations agency sector, who have supported large, global, fast-moving companies in the consumer and/or technology sectors.

Applicants should have a track record of success developing and executing strategic communications campaigns, earned media expertise, executive visibility experience and a client-obsessed mindset to deliver results and superior client service.

This role will report to Account Director.

What You’ll Do:

As a member of the Consultant team, Account Manager partners with the Client to help achieve the client's business and communications goals, as well as to provide counsel and assistance. Account Manager manages the day-to-day aspects of the client relationship.

Primary Responsibilities:

• Develop and foster a relationship with the client and external audiences.
• Research, design, develop, implement and manage routine client projects.
• Oversee day-to-day planning of major events.
• Review materials (e.g., news releases, backgrounders, fact sheets, bios, newsletters and pitch letters) prepared by Senior Account Executive and Account Executive.
• Develop, pitch and follow-up on coverage by and about the Client in the media, as appropriate.
• Where appropriate, maintain steady and positive client presence in trade media through releases, contact and response to inquiries and requests.
• Maintain clear and consistent communication between client and Burson.
• Partner with client and other communications entities (e.g., advertising agency) to develop and complete communications plan.
• Contribute ideas to program development for the client and for new business proposals.

Experience That Contributes to Success:

• 6+ years’ experience in strategic communications/public relations; experience working with clients in the financial and professional services sector; agency experience preferred.
• Proven track record of success planning and executing executive communications programs that meet client business objectives.
• Earned media expertise with the ability to develop media strategy and secure earned media coverage for clients; existing relationships with key B2B media.
• Strong understanding of the media landscape; proactive in tracking relevant changes in the media and the ability to make recommendations/share insight with client contacts based on those changes.
• Enthusiasm for working as a leader within a team, managing and upskilling junior staff while modelling corporate culture values.
• Excellent client service skills with the ability to build and maintain relationships with client contacts.
• Superb writing and editing skills across a variety of platforms with a keen eye for detail and love of the written word.
• Passionate: Lives and breathes the client’s business. Understands the client’s pain points. Is an abstract thinker comfortable with ambiguity; is curious, questions the status quo, and is an avid consumer of information.
• Operationally savvy: experienced at effectively managing multiple work streams and client budgets.
• People-centric: committed to the development of team members through active coaching and mentoring.
• Progressive mind-set: interested in evolving communications and the role of PR within the marketing mix; brave enough to try new approaches and adopt new technologies and willing to take calculated risks to do better and more meaningful work and priorities.
• Energy and passion to contribute to and help foster a fun, collaborative and thriving office culture.

You Belong at Burson

Our vision is for Burson to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, tuition reimbursement for continued learning, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.

At Burson, we’re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all races, ethnicities, religions, abilities, sexual orientation and gender identities. Without that, we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it’s how we deliver exceptional results for our clients, together.