Account Manager

PT Arupa Cloud Nusantara; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading technology company is seeking an Account Manager to enhance client relationships and drive business growth through cloud solutions. The ideal candidate will have a strong IT background and proven experience in B2B account management, focusing on customer satisfaction and upselling opportunities. Join a dynamic team dedicated to transformative technology in Indonesia.

Benefits

Monthly Sales Bonus based on performance

Annual Company Bonus based on KPI scoring

Sales Team Trip Reward

Private Health Insurance

Training and professional development opportunities

Collaborative work environment

Miscellaneous allowance

Education support

Qualifications

• Minimum of 2 years of experience in managing B2B client accounts.
• Strong interest in IT infrastructure and cloud solutions.
• Exceptional communication skills with a customer-first mindset.

Responsibilities

• Serve as the primary point of contact for customer and partner account management.
• Develop and execute sales plans, achieving sales quotas.
• Manage client communication related to current and upcoming projects.

Skills

Managing B2B enterprise accounts

Upselling and cross-selling

Building trust and relationships

Listening to client needs

Presentation skills

Verbal and written communication

Job description

Are you a relationship-driven professional with a talent for fostering long-term client partnerships and driving business growth? Join our team as an Account Manager at Arupa Cloud Nusantara!

We’re seeking an enthusiastic and proactive Account Manager to build and maintain strong connections with our existing clients, focusing on client satisfaction, identifying upselling opportunities, and providing customized solutions to meet their evolving needs.

Join Arupa as an Account Manager, only if:

You have a strong interest in IT infrastructure and cloud solutions.

You have more than 2 years of experience in managing B2B enterprise accounts.

You are skilled in upselling, cross-selling, and exceeding client expectations.

You excel at building trust and long-term relationships with clients

Arupa Cloud Nusantara is an Information Technology (IT) company with laser focus in providing cloud services and solutions is offering a limited opportunity to join as our Account Manager.

At Arupa Cloud Nusantara, we are committed to empowering businesses with transformative cloud solutions, revolutionizing industries, and driving sustainable growth in the digital era. Our partnership with many top global brands such as VMware, Veeam, Zerto, Microsoft, Dell, HP, Supermicro, Nvidia, Minio, Acoba, Zettagrid, RedHat and many more, we can offer the Indonesian market an opportunity to easily and with simplicity consume advanced technology for their business. Established in 2017, we have now continuously service Indonesia in over 12 cities and over 5 countries worldwide. Join us as we embark on a journey of innovation, collaboration, and unparalleled success.

Requirements :

The Account Manager role is ideal for candidates with experience in Sales, Business Development, and Account Management

Minimum of 2 years of experience in managing B2B client accounts, preferably in IT or cloud solutions.

Proven ability to exceed sales and account growth targets, with a focus on upselling and expanding existing client relationships.

Strong presentation skills with the ability to clearly explain technical concepts and deliver persuasive messaging.

Exceptional verbal and written communication skills, with an ability to build rapport and trust with clients.

Ability to actively listen to client needs and translate those into clear, tailored solutions that drive value.

A deep passion for technology, with a keen interest in understanding cloud computing and its application in client solutions.

A customer-first mindset, with a passion for delivering excellent service and resolving client challenges proactively.

Self-motivated, with a strong work ethic and the ability to work independently as well as collaborate effectively within a team.

Comfortable navigating a dynamic, fast-paced environment, with the ability to adapt to evolving market conditions and client needs

Responsibilities :

Serve as the primary point of contact for all customer and partner account management matters, working closely with direct reports to the General Manager.

Develop and execute sales plans by fully understanding the needs of customers and partners, analyzing the competitive landscape, and identifying key differentiators to meet sales quotas.

Manage customer and partner input and feedback for all projects, providing detailed directions and timelines.

Sell and upsell Arupa Solutions, and the overall value proposition to both new and existing customers and partners.

Communicate the progress of monthly and quarterly initiatives to internal and external stakeholders.

Collaborate with the sales and marketing teams to identify and grow opportunities within the existing customer base.

Manage day-to-day client communication and maintain ongoing relationships related to current, new, and upcoming projects.

Attend client meetings, trade shows, and other industry events as needed to leverage networking and relationship-building opportunities.

Develop and motivate the sales team, providing coaching, counseling, and product knowledge education.

Work closely with the Product and Presales teams to ensure customers gain maximum value from their investments.

Benefits :

Monthly Sales Bonus based individual and team performance.

Annual Company Bonus based on KPI scoring and company performance.

Sales Team Trip Reward based team performance.

Annual Rewards Trip based on company performance.

Private Health Insurance

Training and professional development opportunities.

A collaborative and innovative work environment.

All CVs will be treated with the highest level of confidentiality, and only shortlisted candidates will be contacted.

Arupa Cloud Nusantara is an Information Technology (IT) company with laser focus in providing cloud services and solutions. With strategic partnerships with renowned global entities such as Zettagrid from Australia, Minio from US, & Acoba from France, we are dedicated to delivering unparalleled expertise and revolutionary advancements to the Indonesian market.

Established in 2017, we have now continuously service Indonesia in over 12 cities and over 5 countries worldwide. Our partnership with many top global brands such as VMware, Veeam, Zerto, Microsoft, Dell, HP, Minio, Acoba, Zettagrid, RedHat and many more, we can offer the Indonesian market an opportunity to easily and with simplicity.

Arupa Cloud Nusantara is an Information Technology (IT) company with laser focus in providing cloud services and solutions. With strategic partnerships with renowned global entities such as Zettagrid from Australia, Minio from US, & Acoba from France, we are dedicated to delivering unparalleled expertise and revolutionary advancements to the Indonesian market.

Established in 2017, we have now continuously service Indonesia in over 12 cities and over 5 countries worldwide. Our partnership with many top global brands such as VMware, Veeam, Zerto, Microsoft, Dell, HP, Minio, Acoba, Zettagrid, RedHat and many more, we can offer the Indonesian market an opportunity to easily and with simplicity.

Medical

Miscellaneous allowance

Education support