Account Management, Senior Executive - B2B

Kredivo Group; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Kredivo Group is seeking an Account Management, Senior Executive to enhance client relationships and oversee projects in a fast-paced fintech environment. The successful candidate will support customer experience and utilize data to drive strategic decisions, ensuring partners maximize the platform's value.

Qualifications

• Bachelor's degree preferred from Business / Management.
• Minimum 3 years in Business Development, Sales, or Account Management.
• Proficient in both English and Chinese at business level.

Responsibilities

• Develop and maintain relationships with B2B partners.
• Oversee projects ensuring alignment with business goals.
• Conduct data analysis to improve program outcomes.

Skills

Data Analysis

Customer Engagement

Project Management

Education

Bachelor’s degree in Business / Management

Tools

Microsoft Office

Job description

Kredivo is a high-growth fintech company that is passionate about using big data analytics, machine learning, and cutting-edge technology to revolutionize the way people use credit card. To continue our success story, we are looking for a Account Management, Senior Executive to primarily support our client portfolio. This role will need to focus on our customer experience and life-cycle and ensure that our customers are using Kredivo’s platform effectively and maximizing on our robust features to guarantee they get the most value.

Job Description :

• Develop and maintain strong relationships with key B2B partners, and serve as the primary point of contact for the program, addressing inquiries and resolving issues promptly
• Negotiate and execute partnership agreements, ensuring mutually beneficial terms
• Oversee and manage projects from initiation to completion, ensuring alignment with business goals
• Coordinate with cross-functional teams and external stakeholders to ensure project milestones are achieved on time
• Prepare and deliver comprehensive reports of partnership performance and project outcomes
• Ensuring the health of the program (increasing transactions and minimizing risk) by conducting in-depth data analysis to identify trends, opportunities, and areas for improvement
• Utilize data to inform strategic decision-making and optimize partnership outcomes

Requirements :

• Bachelor’s degree (preferred from Business / Management Graduate).
• Fluent in English and Chinese (Business Level) is a must.
• Minimum 3 years work experience in Business Development, Sales or Account Management. Preferably have experience working with electronic gadget brands.
• A big passion on engaging customers and expanding their use cases through our product.
• Strong attention to detail and excellent analytical skills. You need to be comfortable with data.
• Has experience in process improvement and project management.
• Has experience with project documentation.
• Has experience in working in multifunctional team.
• Proficient in Microsoft office (Word, Excel, Power Point)

#LI-ZD1