Account Management Lead - Kalimantan (Contract Based)

GrabTaxi Holdings Pte. Ltd.; Pontianak; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading technology company in Pontianak is seeking an Account Management Lead to build and manage business relationships with partners. The role involves leading a team, analyzing data, and driving sales strategies to ensure business growth. Ideal candidates will have 2+ years of sales leadership experience and strong communication skills in Bahasa and English. This onsite role offers various global benefits, including flexible work arrangements.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

Flexible work arrangements

GrabFlex benefits package

Parental and birthday leave

Qualifications

• 2+ years of experience leading a sales team in commercial sales.
• Proficiency in analytics tools to analyze data sets.
• Experience in managing a team.

Responsibilities

• Establish and manage business relationships with partners.
• Lead Account Managers and oversee their performance.
• Plan targets based on data analysis.
• Act as a consultant for Account Managers and merchants.

Skills

Sales team leadership

Data analysis

Team management

Communication skills

Fluency in Bahasa

Fluency in English

Job description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. At Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Role

As an Account Management Lead, you will be responsible for establishing and managing strong business relationships with existing and potential partners to drive growth for Grab. You will lead all elements of business identification, strategy, partnerships, account management, and execution. You will help co-create the business development plan and roadmap to ensure alignment with Grab's overall strategic direction and will be the key owner of various business development projects, ensuring their successful delivery. You will report to the City Manager. The role will be onsite.

The Critical Tasks You Will Perform

• Collaborate with the City Ops Team, City Growth, & Marketing Team to execute merchant operational excellence, develop the best campaign strategies, and marketing strategies.
• Lead a team of Account Managers to manage top merchants and oversee merchant allocation within the team.
• Plan how to achieve targets for each Account Manager with clear instructions based on data analysis.
• Be responsible for team performance and guide team growth.
• Provide insights on ongoing campaigns, suggest improvements, and propose new campaigns that outperform existing ones.
• Ensure all Account Managers' portfolios participate in campaigns to achieve topline targets.
• Understand all ongoing campaigns and perform random checks to ensure Account Managers' understanding.
• Act as a business consultant for Account Managers and merchants, especially when handling difficult situations, and think of better solutions in the moment.

What Essential Skills You Will Need

• 2+ years of experience leading a sales team, with a background in commercial sales and managing end-to-end sales cycles.
• Proficiency with analytics tools and the ability to analyze data sets effectively.
• Experience managing a team.
• Excellent communication skills to engage with prospects and convey ideas clearly and succinctly.
• Fluent in both Bahasa and English.

Life at Grab

We care about your well-being at Grab. Here are some of the global benefits we offer:

• Term Life Insurance and comprehensive Medical Insurance.
• GrabFlex, allowing you to create a benefits package that suits your needs.
• Celebration of important life moments with parental and birthday leave, and community engagement through LASA volunteering leave.
• Confidential Grabber Assistance Programme to support you and your loved ones.
• Flexible work arrangements, including differentiated hours, to help balance personal commitments.

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunities for all Grabbers to grow and perform at their best. We consider all candidates fairly and equally, regardless of nationality, ethnicity, race, religion, age, gender, family commitments, disabilities, or other attributes that make them unique.