Account Management Lead, GrabFood Batam (Contract Based)

Grab; Batam; On-site; IDR 120.000.000 - 180.000.000; Full time

Job summary

A leading technology company in Indonesia is seeking an Account Management Lead to support local sales teams in growing merchant relationships for GrabFood. The ideal candidate has 3-4 years of sales management experience, strong leadership skills, and proficiency in both Bahasa Indonesia and English. This role involves strategy development, team management, and building strong merchant connections to achieve sales targets.

Qualifications

• Minimum of 3-4 years of experience in sales management.
• Good understanding of customers, partners, and merchants.
• Background in tech/FMCG/F&B industry is an advantage.

Responsibilities

• Develop strategies to penetrate new GrabFood segments.
• Identify potential merchants and build strong relationships.
• Manage and develop the Account Management team.

Skills

Sales Management

Leadership

Market Analysis

Relationship Building

Proficiency in Bahasa Indonesia

Proficiency in English

Microsoft Office Suite

Education

University degree in business or relevant fields

Job description

Company Description

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Job Description

Get to know our Team

As a part of Grab's vision to "Drive Southeast Asia Forward", we commit to take a part to develop our partner including Merchants in Kepulauan Riau. Hence Account Management Lead will take a critical role to maximize the potential.

Get to know the Role

Your job is to support our local Sales team in growing and train the team to ensure that Sales goals are exceeded.

The Day-to-Day Activities

• Develop and implement strategies to penetrate new GrabFood segments, ensuring optimal use of resources and maximization of business opportunities to achieve targets.
• Identify potential merchants, build and maintain strong relationships with them, and manage their performance to expand the GrabFood merchant network in Kepulauan Riau.
• Build, manage, and develop the Account Management team through technical & commercial knowledge sharing, transparent communication, fostering a winning spirit and resilience, and recognizing performance.
• Stay updated with market trends and competitor activities to revise and develop strategies that meet changing market demands and merchant requirements.
• Develop and maintain a comprehensive understanding of all GrabFood products and services to effectively promote them to merchants.

Qualifications

The Must-Haves

• A university degree or higher in business or relevant fields.
• Minimum of 3-4 years of experience in Sales Management with a proven track record of developing successful teams.
• Good understanding and experience in relevant industries including customers, partners, and merchants. Background in Tech/FMCG/F&B industry is an advantage.
• Proficiency in written and spoken Bahasa Indonesia and English.
• Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint).
• Excellent leadership skills with the ability to stay energetic, enthusiastic, and calm in a dynamic and fast-paced working environment.
• Additional advantage if able to speak Hokkien and Mandarin

Additional Information

Our Commitment

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.