Account Management Associate

PT Solusi Transportasi Indonesia; Kota Yogyakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading technology firm in Indonesia is seeking a Sales Specialist to drive their merchant lending portfolio. The ideal candidate will have over 2 years of experience in lending sales and a strong ability to build relationships with clients. Responsibilities include acquiring new merchants and exceeding sales targets. The role offers benefits such as medical insurance and flexible work arrangements.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

Flexible work arrangements

Parental and Birthday leave

Qualifications

• Over 2 years of experience in lending sales, preferably in P2P lending.
• Proven success in achieving or surpassing sales targets.
• Ability to adapt messaging for different clients.

Responsibilities

• Acquire new merchant clients from MSMEs to large brands.
• Meet and exceed monthly lending sales targets.
• Build and maintain strong relationships with merchant clients.

Skills

Lending sales experience

Negotiation skills

Communication skills

Relationship-building skills

Tools

MS Office

CRM software (Salesforce)

Job description

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Lending is one of the company's key drivers of profitability. We are committed to developing and managing a suite of lending products that are accessible and tailored to meet the unique needs of our partners.

Get to Know the Role

We are seeking a high-performing, self-driven Sales Specialist with strong experience in the lending sector to accelerate our merchant lending portfolio. This role focuses on acquiring and managing lending partnerships with merchants, from MSMEs to established brands, through our P2P lending platform. The position reports to the Manager and is based in Jakarta.

You will be responsible for achieving high sales targets, providing feedback for go-to-market strategies, product iteration, and overall merchant strategy development.

The Critical Tasks You Will Perform

• Serve as the core of our Merchant Lending business
• Acquire new merchant clients, from MSMEs to large brands
• Meet and exceed monthly lending sales targets
• Build and maintain strong relationships with merchant clients
• Collaborate with internal teams (commercial, credit risk, operations) to ensure smooth loan processing
• Gather market and merchant feedback to improve products and sales strategies
• Maintain updated sales activities and pipeline in CRM or internal tools

Qualifications

Essential Skills Needed

• Over 2 years of experience in lending sales, preferably in P2P lending, multifinance, or digital financial institutions
• Proven success in achieving or surpassing sales targets
• Ability to adapt messaging for MSMEs and larger brands
• Solid understanding of merchant lending market dynamics
• Excellent negotiation, communication, and relationship-building skills
• Self-motivated with a strong sense of ownership and ability to work independently
• Proficiency in MS Office; experience with CRM software like Salesforce is a plus

Additional Information

Life at Grab

We prioritize your well-being and offer several benefits, including:

• Term Life Insurance and comprehensive Medical Insurance
• GrabFlex benefits package tailored to your needs
• Moments to celebrate with loved ones, such as Parental and Birthday leave, and volunteering leave through Love-all-Serve-all (LASA)
• Confidential Grabber Assistance Programme for personal challenges
• Flexible work arrangements, including differentiated hours

Our Values at Grab

We are dedicated to fostering an inclusive and equitable workplace that supports diverse talents. As an equal opportunity employer, we consider all candidates fairly, regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical or mental disabilities, or other attributes that make them unique.

Computer Software & Networking | 101-1,000 employees