Account Management Admin

PT Mid Solusi Nusantara (MEKARI); Indonesia; Remote; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading SaaS company in Indonesia is seeking an administrative support specialist to assist the aftersales team. Responsibilities include handling inquiries and providing support to the Account Management Team. The ideal candidate holds a Bachelor's degree, has excellent communication skills, and is proficient with productivity and CRM tools. Competitive salary and benefits including private health insurance and flexible working hours offered.

Benefits

Competitive salary + daily allowance

Premium private health insurance

Early access to salary + flex installment

Allowance for sports activities

Flexible working hours

Annual and unpaid leaves

Notebook Ownership Program

Friendly and dynamic work environment

Qualifications

• Fast learner and independent.
• Comfortable with calling clients.
• Able to work in a fast-paced environment.

Responsibilities

• Handle administrative requests and inquiries from the aftersales team regarding renewal and expansion.
• Work closely with the aftersales team.
• Assist Account Management Team by giving administration support.

Skills

Excellent written and verbal communication skills

Proficient with corporate productivity and web presentation tools

CRM tools experience

Good interpersonal and teamwork skills

Attention to detail

Education

Bachelor’s degree from any major

Tools

Microsoft Office

Google Suite

Job description

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.

Responsibilities:

• Handle administrative requests and inquiries from the aftersales team regarding renewal and expansion
• Work closely with the aftersales team
• Assist Account Management Team by giving administration support

Requirements:

• Bachelor’s degree from any major
• Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite)
• Experienced using CRM tools
• Excellent written and verbal communication skills.
• Comfortable with calling clients
• Fast learner and independent
• Good interpersonal and teamwork skills
• Able to work in a fast-paced environment
• High attention to detail

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

We wish you the best. Hope to see you around soon!

Computer Software & Networking 1,001-5,000 employees

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Sleekr, Jurnal, KlikPajak) have been used by tens of thousands of business in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Sleekr, Jurnal, KlikPajak) have been used by tens of thousands of business in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

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