Account Executive - Services

Job Type

Professional

Job Id

1439736

What You'll Do

Reporting directly to the Software and Services Sales Leader for ASEAN, the "Account Executive - Services" will be responsible to drive and grow the services business in Indonesia through prospecting, qualifying opportunities, developing and executing sales strategy targeting Public Sector and Enterprise customers.

In close partnership with the Account Managers, Architecture Sales Specialists and Services Delivery team, the Account Executive - Services will focus on understanding the customer's strategy, their needs and business requirements/priorities in order to recommend the appropriate solution and services offering and to close complex, transformational deals. The goal of this role is to drive service-led solution sales, marketing Cisco Services portfolio by establishing trusted, advisory relationships with key customer executives, driving continued year over year bookings growth.

• Drive and grow professional services business for Cisco Solutions in collaboration with Account Managers and Architecture Sales Specialists to effectively package, price and present service proposal to customer with support from Services Pre-Sales Consultant
• Develop and lead Services account plans and strategies for key accounts using all cross-functional resources (executive sponsors, marketing, technical pre-sales, services delivery team, customer success team, etc) to achieve assigned quota
• Engage with prospect customers to position Proactive and Reactive Support Subscription Services through strategic value-based selling, case definition, value analysis, references and analyst data
• Build executive-level relationships with key existing accounts to develop incremental services business
• Lead cross-functional teams to propose a solution to meet the customer's specific requirement to validate solution feasibility during the qualification stage
• Manage end to end sales process through engagement of appropriate resources from both Sales and Delivery organisation
• Develop and handle territory sales strategy to meet or exceed services bookings targets
• Generate short term results whilst maintaining a long-term perspective to drive substantial long-term revenue generation
• Ensure customer success and satisfaction leading to repeatable, scalable, profitable business opportunity
• Accurate weekly, monthly and quarterly forecasting and booking

Who You'll Work With

The Account Executive - Services will work closely with the Software and Services Sales Leader for ASEAN, Account Managers, Architecture Sales Specialists, Services Pre-Sales Consultants, and the Services Delivery Team to develop and execute sales strategies for Indonesia's public sector and enterprise customers. They will also engage with executive sponsors, the marketing team, technical pre-sales, and the customer success team to ensure solution feasibility, effective delivery, and long-term customer satisfaction, while building strong relationships with key customer executives to drive service-led sales growth.

Who You Are

• 10+ years of solution selling experience within a major services or software vendor
• Proven success selling into enterprise customers with consistent achievement of sales targets
• Strong understanding of customer business environments with the ability to proactively assess, clarify, and validate needs
• Skilled in structuring and selling a broad services portfolio, from Proactive/Reactive Support to Architecture Design and Advisory Services
• Strong interpersonal and communication skills; capable of crafting and delivering clear, valuable presentations and proposals
• Energetic and entrepreneurial with a track record of growing new business
• Highly meticulous, self-motivated, and adaptable to dynamic environments
• Takes ownership and demonstrates an ambitious, proactive approach

Desired Characteristics

• High-energy, consultative sales professional with a strong independent drive
• Trustworthy, customer-obsessed, and continuously seeking improvement
• Goal-oriented, collaborative, and intellectually curious
• Authentic, humble, and guided by integrity
• Able to manage multiple priorities with urgency and work across various collaborators
• Open to coaching and thrives in a fast-paced, evolving environment
• Experienced in operating effectively within a highly collaborative sales model

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).