Account Executive - Outbound Travel & Tours

Kuoni Tumlare; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Une entreprise leader dans la gestion de destinations, Kuoni Tumlare, recrute un Account Executive en voyage et tours. Le poste est basé à Surabaya et implique la gestion des comptes clients, le développement des affaires et la coordination avec les partenaires. Rejoignez une équipe de professionnels qui s'engagent à offrir des solutions de voyage innovantes tout en atteignant les objectifs de vente.

Qualifications

• Expérience en gestion de compte et développement commercial.
• Compétences en relations clients et communication.
• Connaissance des pratiques du secteur du voyage et du tourisme.

Responsibilities

• Gérer les comptes clients et développer de nouvelles opportunités.
• Coordonner avec les partenaires et fournisseurs de voyage.
• Assurer la satisfaction client et suivre les propositions.

Skills

Gestion de compte

Développement commercial

Relations clients

Communication

Organisation

Education

Baccalauréat en affaires, tourisme ou domaine connexe

Tools

CRM

Microsoft Office Suite

Job description

Company Description

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value for our partners and society at large. With over 100 years of destination management experience, we offer a wide portfolio of products and solutions including series tours, technical visits, educational tours, specialized travel consulting, and comprehensive meetings, incentives, conferences, and exhibitions services. Our team of destination experts collaborates closely with trusted suppliers to cater to diverse customer needs and make a real difference globally.

Role Description

This is a full-time on-site role for an Account Executive - Outbound Travel & Tours located in Surabaya. The Account Executive will be responsible for managing client accounts, developing new business opportunities, coordinating with travel partners and suppliers, and ensuring the smooth delivery of our travel and tour services. The role involves regular communication with clients, understanding their needs, preparing proposals, and following up to ensure client satisfaction. Additional tasks include maintaining accurate records, handling budgets, and achieving sales targets.

Qualifications

• Experience in Account Management and Business Development
• Strong skills in Client Relations and Communication
• Knowledge of Travel and Tourism Industry practices
• Proficiency in using CRM software and Microsoft Office Suite
• Excellent organizational and time management skills
• Ability to work independently and manage multiple tasks simultaneously
• Bachelor's degree in Business, Tourism, or related field preferred
• Multilingual skills are a plus