Account Executive (North Jakarta)

Gojek Group; Daerah Khusus Ibukota Jakarta; On-site; IDR 30,000 - 70,000; Full time

Job summary

Join a pioneering on-demand platform as an Account Executive, where you'll drive sales strategies and foster relationships with merchants. This role involves understanding merchant needs, providing consultative solutions, and actively engaging with the market. Collaborate with dynamic teams to enhance merchant partnerships and contribute to a thriving multi-service ecosystem. If you're self-motivated and thrive under pressure, this is your chance to make a significant impact in a fast-paced environment.

Qualifications

• 2 years relevant experience in FMCG, Telecommunication, or Tech industry.
• Ability to develop and maintain relationships with key partners.

Responsibilities

• Execute Regional/Nation-Wide Sales strategy and maintain merchant relationships.
• Conduct business reviews and provide solutions to grow merchant businesses.

Skills

Communication Skills

Negotiation Skills

Data Interpretation

Business Sense

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Marketing

Bachelor’s degree in Sales

Job description

Account Executive (AE) is mainly responsible to execute Regional/Nation-Wide Sales strategy within their areas and also build & maintain relationships with the network of all merchants in their territory including regular visits upon assigned leads. They should understand what the merchant needs and provide advice upon it.

What Will You Do

• Actively relate to Leads provided through Motion Standard and Virtual Engagement.
• Routinely conduct business review session and proactively giving solution to merchants in order to grow their business through consultative selling motion.
• Determine the problems faced by merchants and help solve them, including those related to merchant spending, troubleshooting, document changes or adding new outlets, entities or brands.
• Actively observe competitor movements and market movements.
• Actively penetrate their areas by onboarding new merchants and always observing the area through canvassing days.
• Actively support the city's focus projects (Merchant Partnership, Assortment, etc).
• Ensure the submission and administration process (advertisements, promotions, changes to agreements, additional outlets) are on time, including complaints from merchants and also always submit to ASM and seek assistance from the right PIC.
• Routinely attend training, socialize new products and develop skills.

What Will You Need

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• 2 years relevant experience with preferable industries: top 5 FMCG/Telecommunication/Tech company and preferably has spent significant time (>1 year) in representative area and has strong network and knowledge about the region will be a plus.
• Good business sense and have good understanding of the markets, customers, and competitors.
• Has existing relationship or able to bridge, develop, and maintain good relationship with key partner.
• Excellent communication and negotiation skills.
• Fact-based/number-oriented individual and able to interpret data to make data-driven decisions.
• Comfortable working under pressure in a fast-paced and ambiguous environment.
• Self-motivated with a results-driven approach.

About the Team

Account Executive (AE) will work as a team within a certain district and closely collaborate with the Merchant Engagement and Sales Support teams. Ideally, an AE regularly visits assigned merchants to see what really happened on the ground as well as provide necessary advice to them in increasing transactions over time.

Gojek is Southeast Asia’s leading on-demand platform and a pioneer of the multi-service ecosystem model, providing access to a wide range of services including transportation, food delivery, logistics and more.