Account Executive

Lamudi; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Lamudi, a property technology company, is seeking fresh graduates or candidates with B2B sales experience for the role of Account Executive. In this position, you will develop communication and sales skills while managing client accounts and ensuring satisfaction. This role offers a chance to grow in a fast-paced startup environment.

Qualifications

• Fresh graduates or 1 year of experience in account management/B2B sales.
• Excellent pitching and sales skills.
• Clear career vision and strong communication abilities.

Responsibilities

• Manage client accounts from start to finish.
• Identify client needs and propose suitable additional products.
• Handle customer complaints and ensure CRM data is updated.

Skills

Communication

Sales

Analytical Thinking

Resilience

Can-do Attitude

Education

D3/S1

Job description

About Lamudi

Our mission is to provide Indonesians with the most trustworthy and reliable way to buy property. We leverage technology to empower over 10,000 real estate agents and hundreds of property developers by connecting them with millions of prospective buyers beyond their reach. Lamudi.co.id is a property technology company dedicated to supporting all parties involved in property seeking, buying, and selling through our diverse range of products and services.

About the challenge

Do you have strong communication skills and want to develop your abilities in sales, account management, and customer service? Are you looking for a great place to start or continue your career?

In this opportunity, you will be trained to develop as an Account Executive, learning how to communicate effectively with customers, provide solutions to their problems, and deliver exceptional customer service. Your role includes selling subscription ads, facilitating communication between Lamudi and customers, and maintaining excellent customer service at all times.

What will you do?

• Account Management: Be a partner to clients who have subscribed to Lamudi’s advertising products from the start to the end of their subscription period, and help resolve technical issues faced by customers.
• Client Partnership: Identify client needs and offer suitable additional products.
• Complaint Handling: Provide solutions to customer issues.
• Customer Database Management: Ensure CRM data is complete and regularly updated.

Candidate criteria:

• Fresh graduates with D3/S1 education or 1 year of work experience in account management/B2B sales/Partnership/Customer Care.
• Able to commit to assigned work and interested in working in a startup environment with a fast pace.

• Willing to learn new things and go beyond the listed job responsibilities.
• Excellent pitching and sales skills: Able to persuade customers in a structured and pleasant manner.
• Clear career vision: Individuals with a clear outlook on their future career and job plans.
• Good analytical thinking: Ability to analyze and provide relevant suggestions and solutions for customers.
• Resilient: Not easily discouraged by rejection or complaints.
• Can-do attitude: Willing to learn and try new things.
• Excellent communicator: Able to communicate clearly and effectively.
• Smiling voice: Friendly and warm tone during phone communication.