Visual Merchandising Executive

CASETiFY; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Job summary

CASETiFY, a leading global lifestyle brand in Hong Kong, is seeking a Visual Merchandising Assistant to support global VM strategy across offline stores and campaigns. You will help create window displays, communicate standards, and coordinate with regional teams to ensure consistency and revenue growth.

The ideal candidate has 1–3 years in visual merchandising or retail design, a relevant diploma or degree, excellent organization and communication skills, and fluency in English and Mandarin

Qualifications

• Diploma or degree in Visual Merchandising, Retail Design, Interior Design, Fashion Design, Marketing, Business Administration, or a related discipline.
• Around 1–3 years of experience in visual merchandising, retail design, store operations, retail marketing, or a related field.
• Good understanding of retail visual merchandising, store display, and customer experience.
• Strong organisation, coordination, communication, and attention-to-detail skills.
• Able to manage multiple tasks and deadlines in a fast-paced environment.
• Good communication skills and able to work with teams across different markets.
• Fluent in written and spoken English and Mandarin. Cantonese is an advantage.
• Proficient in Microsoft Office or Google Workspace. Knowledge of Adobe Creative Suite is an advantage.

Responsibilities

• Support the development and distribution of global VM guidelines, handbooks, and campaign materials.
• Assist in creating window displays, in-store visual concepts, and product-display standards.
• Coordinate with regional VM teams to communicate VM requirements and follow up on implementation progress.
• Review store photo reports and provide feedback to ensure store displays meet global VM standards.
• Support the preparation of VM training materials, presentations, and workshops for regional teams.
• Work with Retail Operations, Store Development, Marketing, Production, Demand Planning, and other teams to support VM projects and retail campaigns.
• Assist in planning VM props, fixtures, and display materials for new store openings, renovations, campaigns, and store-expansion projects.
• Coordinate with suppliers and internal stakeholders on quotations, samples, production, delivery schedules, and logistics.
• Maintain project trackers, budgets, inventory records, timelines, and related VM documentation.
• Identify execution issues or delays and elevate them to the Assistant Visual Merchandising Manager for follow-up.

Skills

Visual Merchandising

Store Display

Coordination

Communication

Attention to Detail

Multicultural teamwork

Education

Diploma or degree in Visual Merchandising/related

Tools

Microsoft Office

Google Workspace

Adobe Creative Suite

Job description

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We’re industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.

We are an international company that cares about culture and diversity. Our group is headquartered in Hong Kong and has offices in Los Angeles, Seoul, Shanghai, Taipei, Tokyo and our team comes from 27+ nationalities.

We stand up for what we believe in by supporting causes that matter to us and our global community. At CASETiFY, we embrace diversity and inclusivity. As an equal opportunity employer, we encourage applicants from all backgrounds to apply. We are also committed to sponsoring work visas on behalf of qualified candidates if necessary.

Purpose of Position

• CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We’re industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.
• We are looking for a Visual Merchandising Assistant to join us on the expansion of Casetify Studio globally. As part of the retail design team, you will be responsible for creating and communicating the execution of visual merchandising strategy at offline stores with consideration of increasing revenue and global alignment.

Job Description

• Support the development and distribution of global VM guidelines, handbooks, and campaign materials.
• Assist in creating window displays, in-store visual concepts, and product-display standards.
• Coordinate with regional VM teams to communicate VM requirements and follow up on implementation progress.
• Review store photo reports and provide feedback to ensure store displays meet global VM standards.
• Support the preparation of VM training materials, presentations, and workshops for regional teams.
• Work with Retail Operations, Store Development, Marketing, Production, Demand Planning, and other teams to support VM projects and retail campaigns.
• Assist in planning VM props, fixtures, and display materials for new store openings, renovations, campaigns, and store-expansion projects.
• Coordinate with suppliers and internal stakeholders on quotations, samples, production, delivery schedules, and logistics.
• Maintain project trackers, budgets, inventory records, timelines, and related VM documentation.
• Identify execution issues or delays and elevate them to the Assistant Visual Merchandising Manager for follow-up.

Requirement

• Diploma or degree in Visual Merchandising, Retail Design, Interior Design, Fashion Design, Marketing, Business Administration, or a related discipline.
• Around 1-3 years of experience in visual merchandising, retail design, store operations, retail marketing, or a related field.
• Good understanding of retail visual merchandising, store display, and customer experience.
• Strong organisation, coordination, communication, and attention-to-detail skills.
• Able to manage multiple tasks and deadlines in a fast-paced environment.
• Good communication skills and able to work with teams across different markets.
• Fluent in written and spoken English and Mandarin. Cantonese is an advantage.
• Proficient in Microsoft Office or Google Workspace. Knowledge of Adobe Creative Suite is an advantage.