Underwriting, Consultant

AIA Hong Kong and Macau; Hong Kong; On-site; HKD 1,200,000 - 1,800,000; Full time

Job summary

AIA in Hong Kong seeks talented Actuaries to monitor and manage daily underwriting processes, ensuring consistent decisions in line with company rules and quality targets. You will support new business and system initiatives while aligning with regulators and partners to improve efficiency.

Ideal candidates have life insurance underwriting experience (6–10 years), a degree and professional qualifications (LOMA/ALU/ALUCA/CII desirable), with strong problem-solving and communication skills to

Qualifications

• Possess a degree qualification and professional qualifications such as LOMA, ALU, ALUCA or CII are desirable.
• 6-10 years’ experience in life insurance.
• Underwriting knowledge in a life insurance company.
• Strong problem-solving and communication skills for underwriting risks.

Responsibilities

• Monitors and manages daily underwriting processes to ensure consistency of underwriting decisions in compliance with company rules.
• Supports new business, people and systems to achieve quality underwriting and efficient processes.
• Engage with District Directors and partners to provide timely feedback and solutions.
• Handle underwriting initiatives to regulatory updates, automation, and validation rules to improve STP rates and efficiency.

Skills

Communication skills

Problem solving

Education

Degree qualification

LOMA/ALU/ALUCA/CII desirable

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in‑force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that interests you, read on.

About the Role

Monitors and manages daily underwriting processes, new business, people and system to ensure consistency of underwriting decisions are in compliance to the company’s operation rules in achieve quality business.

Responsibilities

Business Partners Support

• Building long lasting and cooperative partnership relationship with agency through communication and cooperation.
• Committed to provide instant feedback and solution to District Directors within same day, unlock Operation’s issue with fair and flexible approaches.
• Engaging in personalized training program to individual districts to cope with company strategies, digitalization journey and uplifting the service on all functions.
• Analysing on the enquiry pattern through Business Partner service, aimed tackle the challenge facing and close the service gaps within channels, boost up STP rates, reduce pending ratio and improve Operation Efficiency.

Initiatives Support or Routine/Non‑Routine Tasks Support

• Handles underwriting complaints and NPS feedback, and re‑Underwriting services.
• Underwrites large amounts and complicated new business application within agreed turnaround time to ensure the underwriting decision complied with company’s rules and guidelines.
• Supports NB related initiatives to regulatory requirement update and control, enhance the system automation, and develops sufficient validation rules in order to improve the STP rates and operation efficiency on underwriting and minimize the manual works.
• Handles the daily operation of Underwriting routine duties and ensure turnaround time were met with the agreed standard.

Requirements

• Possess a degree qualification and having professional qualification; LOMA, ALU, ALUCA or CII will be desirable.
• 6-10 years’ experience in life insurance.
• Underwriting knowledge in a life insurance company.
• Problem solving and communication skills to effectively underwriting risks to underwriters and other touch points.

Others

• You are required to obtain relevant license if your job involves in regulated activities.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.