Trade Support Manager - Vice President

Citi; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Citi in Hong Kong seeks a Trade Support Manager to lead the execution and settlement of trades, resolve trade-related issues, and support Citi's trading activities with internal and external stakeholders. You will manage the trade support team, monitor flows, troubleshoot breaks, ensure accurate records, and contribute to system testing and enhancements while safeguarding compliance and risk controls.

The role requires strong communication and collaboration skills, with a focus on efficiency,

Qualifications

• 6-10 years of relevant experience.
• Clear and concise written and verbal communication skills.
• Strong understanding of trade lifecycle processes (capture, confirmation, settlement, reconciliation).
• Excellent collaboration with internal and external stakeholders.

Responsibilities

• Manage the trade support team and oversee daily operations.
• Monitor trade flows, troubleshoot discrepancies, and liaise with brokers and counterparties.
• Maintain and improve trade support processes to reduce risk.
• Provide training and development to junior team members.
• Analyze trade data and generate reports to monitor activity and inform decisions.
• Stay updated on market and regulatory changes affecting trade operations.
• Support trade execution, confirmation, settlement, and reconciliation.

Skills

Communication skills

Trade lifecycle

Stakeholder collaboration

Risk awareness

Education

Bachelor’s degree

Job description

The Trade Support Manager is a manager role effective execution and settlement of trades and resolving trade-related issues in timely manner. This job collaborates closely with various internal and external stakeholders to support the Citi’s trading activities.

Responsibilities:

• Manages the trade support team.
• Monitors trade flows and troubleshoot any trade discrepancies or breaks, liaising with brokers, custodians, and counterparties as necessary.
• Maintain trade support processes and procedures to enhance operational efficiency and mitigate risk.
• Provide training and support to junior team members and assist in their professional development.
• Analyze trade data and generates reports to monitor trade activity, identify trends, and support decision-making processes.
• Stay updated on industry trends, market developments, and regulatory changes impacting trade operations.
• Provide support for trade execution, including trade confirmation, settlement, and reconciliation.
• Monitor trade lifecycle events and ensure trades are processed accurately and in a timely manner.
• Participate in the testing and implementation of trading systems and upgrades or enhancements.
• Investigate and resolve trade discrepancies or breaks with brokers, custodians, and counterparties.
• Maintain accurate trade records and documentation in accordance with regulatory requirements.
• Collaborate with traders, portfolio managers, and other stakeholders to address trade- related inquires and requests.
• Assist in the implementation and testing of new trading systems and enhancements to existing systems.
• Monitor market events and communicate relevant information to internal teams.
• Collaborate with IT teams to troubleshoot and resolve technical issues related to trading systems and platforms.
• Contribute to cross-functional projects aimed at improving trade workflows and enhancing operational capabilities.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of relevant experience
• Consistently demonstrates clear and concise written and verbal communication skills
• Strong understanding of trade lifecycle processes, including trade capture, confirmation, settlement, and reconciliation.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.

Education:

• Bachelor’s/University degree

Job Family Group:

Institutional Trading

Job Family:

Trade Support

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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