System & Cloud Support Engineer (AWS/Azure)

Delken Group Limited

Sha Tin

On-site

HKD 180,000 - 260,000

Full time

2 days ago

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Job summary

Delken Group Limited seeks a System Support to join a large technology corporation established by the Hong Kong Government. The role covers technical assistance for STP Platform systems, web apps, tools and hardware, with SLA-driven incident handling and SOP adherence.

The candidate should have a Diploma in Information Systems or Computer Science, experience with AWS/Azure, Linux, OpenShift and basic container/network concepts; 1 year of relevant support experience is preferred.

Qualifications

Diploma holder in Information System, Computer Science or related disciplines.
Experience in AWS and Azure, Linux, and OpenShift will be an advantage.
1 year of relevant support experience.
Basic understanding of container platforms (OpenShift), VPN and network access.
Demonstrated knowledge of SDLC and project management methodologies/tools.
Experience with designing and delivering complex systems on time and within budget will be an advantage.

Responsibilities

Provide technical assistance and troubleshooting for STP Platform related systems, web applications, software tools and hardware.
Respond to isolated problems, determine and implement solutions.
Ensure adherence to SLA timelines and report to project owners and platform development team.
Ensure SOPs of the platform development team are followed.
Monitor, evaluate and ensure completion of tasks and projects.