Sports & Wellness Manager

The Hong Kong Club; Hong Kong; On-site; HKD 420,000 - 620,000; Full time

Job summary

The Hong Kong Club seeks a talented professional to design and implement diverse sports and wellness programs for our private members in Hong Kong. You will monitor participation, gather feedback, and continually improve offerings to enhance member satisfaction.

You will lead staff to maintain a welcoming environment, ensure high service standards, and manage budget planning for optimal use of Club resources while keeping facilities safe and well-equipped.

Qualifications

• Experience designing and implementing sports and wellness programs.
• Strong ability to monitor participation and gather feedback.
• Excellent interpersonal and problem-solving skills.
• Proven leadership to foster a welcoming member environment.
• Budget planning and resource management experience.

Responsibilities

• Design and manage Sports and Wellness Centre programs.
• Monitor participation, collect feedback, and improve services.
• Handle member complaints and suggestions to enhance satisfaction.
• Lead staff to deliver high standards and teamwork.
• Oversee budget planning and ensure efficient use of Club resources.
• Maintain facilities to be safe, clean, and well-equipped.

Skills

Program design

Member engagement

Budget management

Leadership

Customer service

Job description

“Choose a job you love and you will never have to work a day in your life." - Confucius

Tell us if you are…

Excellentin designing and implementingdiverse sports and wellness programs, and recreational activitiesto enhance members' wellness experience

Strong in monitoring program participation and effectiveness, gathering feedback to continually improve offerings and Member satisfaction.

Skillfulin handling complaints and suggestions to manage members' expectation and satisfaction

Solid experience in fosteringwelcoming environment by engaging with Members to assess their needs and preferences, ensuring high levels of participation and satisfaction

Health and fitness lover with strong organization skills, interpersonal skills andproblem solving skillswith high sense of responsibility

Great leader who ensures and encourages teamwork, and all staff are workat the highest possible standard

Solid in developing and managingbudget planning, ensuring efficient use of Club resources while maximizing Members' value

Adept at maintaining and managingSports and Wellness Centre and other sports & recreation facilities, ensuring they are safe, clean, and equipped with appropriate resources.

...then you are a perfect match for this position! Come and join us!
We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorised personnel for recruitment-related purposes within The Hong Kong Club. Applicants who do not hearfrom us within six weeks from the date of advertisement may consider their applications unsuccessful. All information from unsuccessful candidates will be discarded after completion of the recruitment.

Founded in 1846, The Hong Kong Club has evolved from a British gentlemen’s club into an international gathering place known for its heritage, culture and hospitality. Managed by The Hongkong and Shanghai Hotels Limited, the Club is committed to attracting exceptional people and delivering the highest standards of service. With over 1,600 resident members, it is among Asia’s most prestigious private clubs. The current clubhouse, the third in the Club’s history, opened in 1984 and renovated in 2013. It features fine dining, bars, private rooms, sports facilities, a library, wellness amenities and inviting spaces for community connection and engagement.