Specialist, Know Your Customer

China, Beijing Branch; Hong Kong; On-site; HKD 240,000 - 420,000; Full time

Job summary

China, Beijing Branch is seeking a Compliance professional to handle KYC and corporate account openings, while managing a portfolio of new applications and driving client acquisition with timely turnaround.

You will verify UBOs, assess AML risk, obtain required documents, and input data for BCAP screening. Fluency in English and Cantonese is essential; Mandarin is highly preferred. Location: One Island East, Hong Kong.

Qualifications

• Customer focus and ability to work with internal stakeholders.
• Good interpersonal and communication skills in English and Cantonese.
• Attention to data accuracy and knowledge of banking processes.

Responsibilities

• Handle KYC and account opening end-to-end for corporate clients.
• Manage a portfolio of new applications and achieve client acquisition targets.
• Receive leads from referrals and contact prospects to conduct KYC.
• Request documents, review and assess AML risk.
• Input data into AOS system for BCAP screening and approvals.
• Coordinate with Team Head and other units for approvals.
• Deliver quality service and liaise with RMs/CSO for smooth delivery.
• Perform administrative and operational tasks and ensure compliance.

Skills

Customer focus

Analytical thinking

Interpersonal skills

Attention to detail

Multitasking

Communication

Tools

MS Office

Excel

Job description

Responsibilities

• To provide: (i) KYC and account opening for new corporate customers from end to end; and (ii) to manage a portfolio of assigned new applications, achieve new client acquisition target with reasonable turnaround time.
• Receive account opening leads from different referrals sources in IBG
• Contact prospect corporate customers to conduct Know Your Customer (KYC) : verify UBO/understand business/assess AML risk
• Request documents for review and assess risk
• Follow up with customers on outstanding documents
• Input data into AOS system for BCAP screening & approval process
• Seek approval from Team Head / Department Head or to seek recommendation from Unit Head for approval from Higher Authority
• Deliver quality service to prospective customers
• Liaise and work with internal departments/ RMs/ CSO to facilitate a smooth delivery of customer service and to accomplish assigned tasks
• Perform other administrative & operations works as required
• Ensure compliance of mandatory banking processes

Requirements

• Customer focus, good analytical and logical thinking, responsive and a team player
• Good interpersonal skills, able to communicate with customers and internal stakeholders effectively
• Concern for data accuracy and attention to details with good product & process knowledge
• Proficiency in the use of MS Office including Excel
• Good multi-tasking skills and ability to work independent and under pressure
• Proficiency in both English and Cantonese. Mandarin is highly preferred

Location: One Island East

Job: Compliance

Schedule: Regular

Employee Status: Full time