SME KYC & Onboarding Lead

ZA Bank Limited; Hong Kong; On-site; HKD 360,000 - 540,000; Full time

Job summary

ZA Bank Limited is seeking an Officer/Associate Manager for CDD/KYC in Business Banking Services. You will handle SME onboarding, document review, KYC/EDD calls, and internal approvals while supporting corporate account servicing and client enquiries.

The role requires a degree in a related field, 2+ years KYC/CDD experience for SMEs, HKMA knowledge, and fluency in Cantonese, Mandarin, and English. Proactive and detail-oriented with strong communication skills are essential.

Qualifications

• At least 2 years related experience on KYC/CDD for SME customers.
• Knowledge about HKMA regulations; ECF certification on AML/CFT is a plus.
• Fluency in Chinese (Cantonese and Mandarin) and English.

Responsibilities

• Perform end-to-end client onboarding support for SME client, including document review, background search, conduct KYC/EDD call and arrange necessary internal reviews/approvals.
• Support account servicing related tasks for corporate clients.
• Support the handling of client enquiries.
• Ensure all related procedure and documentation required to complete KYC review are properly executed in compliance with regulatory requirements and internal policies.
• Perform other ad hoc tasks.

Skills

KYC/CDD experience

Attention to detail

Communication skills

Education

Degree holder in business, risk management, finance, economics or related major

Tools

MS Excel

MS Word

Job description

ZA Bank Limited is seeking an Officer/Associate Manager for CDD/KYC in Business Banking Services. You will handle SME onboarding, document review, KYC/EDD calls, and internal approvals while supporting corporate account servicing and client enquiries.

The role requires a degree in a related field, 2+ years KYC/CDD experience for SMEs, HKMA knowledge, and fluency in Cantonese, Mandarin, and English. Proactive and detail-oriented with strong communication skills are essential.