Senior Sports & Leisure Experience Lead

The Hong Kong Jockey Club; Hong Kong; On-site; HKD 201,000 - 290,000; Full time

Job summary

The Hong Kong Jockey Club is seeking a Sports & Leisure Support professional in Hong Kong to supervise staff and deliver premier recreation services to members, ensuring Forbes standards and smooth daily operations across facilities.

The role requires at least 5 years in leisure or related fields, plus strong interpersonal skills and fluency in English and Chinese; hands‑on MS Office experience is essential to compile reports and manage bookings.

Qualifications

• A minimum of 5 years’ experience in the leisure or recreation or related fields.
• Good interpersonal skills with initiatives to interact with customers and staff.
• Good command of spoken English and Chinese.
• Hands‑on experience in MS Office applications.

Responsibilities

• Assist the Manager, Sports & Leisure and Sports & Leisure Support Manager in supervising, managing and motivating staff to provide the best recreation services to members.
• Provide administrative support while participating in day‑to‑day operations to ensure member satisfaction and uphold Forbes standards.
• Manage and maintain all recreational facilities to top standards and recommend improvements.
• Plan, organize and supervise all recreational and sports programs for members’ interests.
• Organize and supervise the team roster and coordinate amenities and supplies.
• Handle registration, facility reservations, and general reception matters; enforce by‑laws.
• Coordinate with outsourced coaches and tutors to ensure professional program delivery.
• Manage billing for recreation facilities and programs; input usage data and prepare monthly reports.
• Develop relationships with members and address complaints related to the Sports & Leisure team.
• Coordinate and arrange marketing to promote activities and facilities; analyze usage data for improvements.

Skills

Interpersonal skills

MS Office

Bilingual English/Chinese

Tools

MS Office

Job description

The Hong Kong Jockey Club is seeking a Sports & Leisure Support professional in Hong Kong to supervise staff and deliver premier recreation services to members, ensuring Forbes standards and smooth daily operations across facilities.

The role requires at least 5 years in leisure or related fields, plus strong interpersonal skills and fluency in English and Chinese; hands‑on MS Office experience is essential to compile reports and manage bookings.