Senior Principal, Care Coordination & Data Insights

AIA; Hong Kong; On-site; HKD 1,200,000 - 1,800,000; Full time

Job summary

AIA is seeking a senior healthcare management professional to design and implement coordinated care programs, driving improved health outcomes for members in Hong Kong. You will lead analytics-driven initiatives, ensure regulatory compliance, and foster collaboration across HIS, operations, claims and customer service teams.

The role requires extensive healthcare leadership experience, with strong communication and cross-cultural skills to support a dynamic, multi-stakeholder environment.

Qualifications

• Bachelor’s degree in nursing, Healthcare Administration, Public Health, or related field.
• Master’s degree preferred.
• Minimum of 10 years’ experience in healthcare management, with at least 3 years in health insurance.

Responsibilities

• Develop and implement strategies that promote coordinated care and improve health outcomes for members.
• Utilize advanced data analytics to track program performance and inform decisions.
• Lead quality improvement projects and promote adherence to guidelines.
• Ensure compliance with Hong Kong regulations and internal policies, and manage cross-team collaboration.

Skills

Analytical skills

Problem-solving

Organizational skills

Interpersonal skills

Teamwork

Communication skills

Education

Bachelor’s degree in nursing or related field

Master’s degree preferred

Tools

Microsoft Office

Job description

AIA is seeking a senior healthcare management professional to design and implement coordinated care programs, driving improved health outcomes for members in Hong Kong. You will lead analytics-driven initiatives, ensure regulatory compliance, and foster collaboration across HIS, operations, claims and customer service teams.

The role requires extensive healthcare leadership experience, with strong communication and cross-cultural skills to support a dynamic, multi-stakeholder environment.