Senior Operations Manager, Fiat & Payment

HashKey Group; Hong Kong; On-site; HKD 1,200,000 - 1,800,000; Full time

Job summary

HashKey Group in Hong Kong seeks a senior leader to own global fiat channel strategy and liquidity for its expanding payments ecosystem.

You will drive partnerships, optimize routing and volume, and oversee liquidity management across markets while ensuring regulatory alignment and scalable controls.

Qualifications

• 5+ years of experience in Fintech, transaction banking, Tier-1 payments, or major digital asset exchanges with fiat treasury focus.
• Deep understanding of global clearing networks (FPS, CHATS, SWIFT) and liquidity forecasting.
• Regulatory insight into Hong Kong HKMA/SFC and Singapore MAS regimes for client funds, stablecoins, AML.
• Excellent business-level English and Mandarin; Cantonese proficiency highly preferred.

Responsibilities

• Develop and execute global fiat channel expansion and growth strategies.
• Own and manage banking and payment partnerships, including selection, negotiation, integration, launch, and performance monitoring.
• Optimize channel routing and volume allocation for conversion, cost, liquidity, and risk.
• Lead customer fund and fiat liquidity management across global entities, including FX and yield enhancement.
• Drive commercialization of fiat products (cash management, cross-border payments, tokenized deposits, crypto cards).
• Oversee daily payment operations, settlement, reconciliation, and account management with scalable controls.
• Partner with Product/Engineering/Risk/Compliance/Legal to design a scalable treasury platform.

Skills

Fintech

Transaction banking

Tier-1 payments

Fiat treasury

Liquidity forecasting

FX risk management

Regulatory knowledge

English proficiency

Mandarin proficiency

Cantonese preferred

Job description

• Global Fiat Channel Strategy & Growth: Develop and execute global fiat channel expansion and growth strategies to support market entry, trading growth, and localized payment needs.
• Partnership Management: Own and manage the full lifecycle of banking and payment partnerships, including partner selection, commercial negotiation, integration, launch, performance management, and risk monitoring.
• Routing & Volume Optimization: Optimize channel routing and volume allocation based on success rates, cost, liquidity, capacity, customer experience, and risk to improve conversion and operational resilience.
• Liquidity & Fund Management: Lead customer fund and fiat liquidity management across global entities, markets, and platforms by establishing liquidity forecasting, cash allocation, balance rebalancing, FX, and yield enhancement strategies to meet operational obligations while improving capital efficiency and risk-adjusted returns.
• Product Commercialization: Drive the commercialization and growth of fiat products, including cash management, foreign exchange, tokenized deposits, cross-border payments, fiat on/off ramps, and crypto cards.
• Operations & Control: Oversee daily payment, settlement, reconciliation, account management, and exception-handling operations while establishing scalable procedures and control frameworks.
• Treasury Platform Construction: Partner with Product, Engineering, Finance, Risk, Compliance, and Legal teams to design and build a scalable, centralized treasury platform that integrates liquidity management, fund allocation, payment routing, reconciliation, and risk controls across global markets.

Requirements

• Experience: 5+ years of experience in Fintech, transaction banking, Tier-1 payments, or major digital asset exchanges, with a focus on fiat treasury, clearing, and settlement.
• Domain Knowledge: Deep understanding of global clearing networks (e.g., FPS, CHATS, SWIFT), card scheme rules, liquidity forecasting, and FX risk management.
• Regulatory Insight: Familiar with Hong Kong (SFC, HKMA) and Singapore (MAS) regulatory frameworks on client fund safeguarding, stablecoin regimes, and AML guidelines.
• Languages: Excellent business-level English and Mandarin; proficiency in Cantonese is highly preferred.