Position Summary and Objective
We are the middle office of the first line of defense in Retail Banking, managing and mitigating non‑credit risks within the business units. The position is required to:
- Leverage policies and procedures to remediate AML, operational and compliance risk across channels and products.
- Suggest efficient measures for operational risk control as per the risk framework.
- Solicit feedback from key stakeholders and ensure executable remediation measures.
Responsibilities
- Oversee the Risk Control Unit, conduct regular/triggers reviews of personal banking business processes and operational procedures, identify risk loopholes, align risk control measures across channels, and propose process risk control enhancements to mitigate risk exposures.
- Infuse new visions, lead and drive the team on process transformation, leverage data and adopt new technologies to enhance risk control effectiveness, functional resilience, process innovation and risk forecasting capabilities.
- Coordinate with departments to implement the bank's workflow risk management projects (including operational, compliance, AML, legal and reputation risk), adopt a risk‑based approach to advise on process enhancements and strengthen the process risk management life cycle (identify, assess, monitor, control or mitigate).
- Reference business process regulations of the head office, regulatory bodies or the bank’s policies to identify differences and gaps in channels’ risk control measures through regular/triggers reviews of personal banking cross‑channel processes and provide process risk management optimization or rectification recommendations.
- Collaborate with local and/or regional business units to design, analyze and review business processes and operational procedures for personal banking products or services, ensuring compliance with internal and external regulatory requirements and standardizing regional risk control measures and customer experience.
- Collect and analyze market compliance and regulatory requirements, integrated with customer feedback and utilization data of middle/back office processes, establish key risk control points, promote process optimization, digitalisation and regulatory technology application.
Requirements
- Bachelor’s degree holder or above in Business, Finance, Accounting, Risk Management, Law; Economics, Mathematics, Statistics or other related disciplines.
- Holder of professional qualification in ECF‑Operational Risk Management (Core/Professional), ACAMS‑CAMS/CGSS, ACCA / CPA, etc. is preferred.
- Minimum of 8 years of experience in risk management in banking and 5 years of team management experience.
- Sound understanding of local/man mainland regulatory requirements, SEA region industry peers and market practices.
- Familiar with banking product management, omni‑channel operations and process re‑engineering is an advantage.
- Proficiency in English and Chinese (including Putonghua) with excellent communication skills.
- Strong application of Microsoft Power‑Point, Word and Excel for presentations to senior management.
- Less experience may be considered for a Manager role.
Benefits
We offer a competitive remuneration package and comprehensive fringe benefits including medical and life insurance and various allowances to the right candidates.
Application Process
Interested parties, please submit your application online. For details, visit our website http://www.bochk.com. Data collected will be used for recruitment purposes only. Applicants who do not hear from us within eight weeks may consider their application unsuccessful; their data will be destroyed twelve months after receipt.