Senior Manager / Manager, Change Management

Kerry Properties Limited; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

Kerry Properties Limited is seeking an experienced Change Management leader in Hong Kong to direct the Group's transformation initiatives across technology, processes, and culture. You will collaborate with senior leaders, project teams, HR, and stakeholders to ensure readiness, adoption, and measurable outcomes.

The role focuses on governance, capability-building, and sustainable change across the organization, leveraging data to drive improvements.

Qualifications

• Bachelor's degree in Human Resources Management, Business Administration or related discipline.
• Proven leadership of large-scale transformation initiatives.
• Experience in both consulting and in-house environments preferred.

Responsibilities

• Develop and implement the Group's Change Management framework, methodologies, tools, and governance to support strategic transformation initiatives.
• Lead organization-wide change management programmes associated with business transformation, digital transformation, technology implementation, process optimization, and organizational restructuring.
• Partner with business leaders to assess change impacts, identify risks, and develop effective change interventions.
• Conduct organizational change readiness assessments and develop tailored change management plans.
• Design and execute stakeholder engagement, communication, and change advocacy strategies.
• Drive technology adoption programs with user adoption strategies, training plans, and reinforcement mechanisms.
• Collaborate with Learning & Development to design change capability and digital literacy programmes.
• Lead culture transformation initiatives aligning with the Group's values and leadership behaviours.
• Develop change champion networks and leadership engagement programs.

Skills

Change management

Organizational development

Business transformation

Management consulting

Human resources

Stakeholder management

Data-driven decisions

Education

Bachelor's degree in Human Resources Management or Business Administration

Tools

Microsoft Office

Job description

At Kerry Properties, we commit to employing people who are passionate and dedicated. We look for people who always strive for excellence and possess a positive attitude. In turn, we offer our people boundless opportunities in career advancement and realization of their potential.

Job Highlights

Lead company change management initiatives to drive successful business transformation, technology adoption, digitalization, and culture change across the Group. Partner with business leaders and project teams to enhance organizational readiness, employee engagement, and sustainable adoption of change.

Responsibilities

• Develop and implement the Group's Change Management framework, methodologies, tools, and governance to support strategic transformation initiatives.
• Lead organization-wide change management programmes associated with business transformation, digital transformation, technology implementation, process optimization, and organizational restructuring.
• Partner with business leaders, project teams, HR, and key stakeholders to assess change impacts, identify risks, and develop effective change interventions.
• Conduct organizational change readiness assessments and develop tailored change management plans to ensure successful implementation and adoption.
• Design and execute stakeholder engagement, communication, and change advocacy strategies to build awareness, commitment, and support for transformation initiatives.
• Drive technology adoption programmes by developing user adoption strategies, employee engagement activities, training plans, and reinforcement mechanisms.
• Collaborate with Learning & Development teams to design and deliver change capability, digital literacy, and transformation-related learning programmes.
• Lead culture transformation initiatives that reinforce the Group's values, leadership behaviours, and desired organizational culture.
• Develop and implement change champion networks and leadership engagement programmes to strengthen change sponsorship and employee buy-in.
• Monitor change progress, employee sentiment, adoption rates, and business outcomes through qualitative and quantitative metrics.
• Analyze change analytics and workforce insights to identify barriers to adoption and recommend corrective actions to improve programme effectiveness.
• Establish best practices, change toolkits, and knowledge-sharing platforms to build long-term organizational change capabilities.
• Act as a trusted advisor to senior management on change leadership, organizational effectiveness, employee experience, and transformation readiness.

Requirements

• Bachelor's degree in Human Resources Management, Business Administration or a related discipline;
• Minimum 8 years of experience in Change Management, Organizational Development, Business Transformation, Management Consulting, Business Operations, Human Resources, or related disciplines, with demonstrated leadership of large-scale transformation initiatives;
• Experience gained from both consulting and in-house environments is highly preferred, with a proven ability to translate strategic recommendations into practical execution and sustainable business outcomes;
• Exposure to business operations, commercial functions, project management, or operational transformation will be an advantage. Candidates with experience working directly within business functions, in addition to HR or organizational development roles, are strongly preferred;
• Proven track record in leading large-scale change management initiatives involving technology implementation, process transformation, and organizational change;
• Experience supporting enterprise technology projects, including ERP, HRIS, digital workplace, automation, AI, cloud, or business transformation initiatives;
• Experience conducting change impact assessments, stakeholder analysis, organizational readiness assessments, and adoption measurement;
• Excellent interpersonal and consulting skills with the ability to build strong partnerships across all organizational levels;
• Strong analytical mindset with the ability to translate data and employee feedback into actionable change strategies;
• Proficient in spoken and written English and Chinese; fluency in Putonghua is an advantage;
• Proficient in Microsoft Office applications.