Senior Compliance & Risk Manager (Hybrid)

Manulife Insurance Malaysia; Hong Kong; Hybrid; HKD 900,000 - 1,200,000; Full time

Job summary

Manulife Financial Corporation is seeking an experienced Compliance Manager to lead regulatory initiatives and ensure adherence across the organization. You will review submissions, coordinate with Relationship Managers, and drive continuous improvement in documentation standards.

The role demands strong analytical skills, an in-depth understanding of financial services regulations, and the ability to influence decision making across multiple teams.

Qualifications

• Requires college/university degree or equivalent experience.
• Excellent written and verbal communication skills.
• Advanced understanding of regulatory environment and compliance requirements.
• Ability to work independently and manage change.

Responsibilities

• Conduct pre-submission reviews of DBS cases.
• Perform quality assurance checks against established checklist requirements.
• Follow up with Relationship Managers and Business teams on documentation gaps.
• Maintain case tracking and workflow management.
• Monitor submission turnaround times and SLA adherence.
• Support investigations of recurring quality issues.
• Coordinate ongoing communications with relevant stakeholders.
• Prepare discussion materials for governance meetings.
• Maintain issue logs and action trackers.
• Provide guidance to Business teams on documentation standards.
• Conduct refresher training on submission requirements.

Skills

Organizational skills

Communication skills

Regulatory knowledge

Independent work

Change management

Decision making

Education

College/University Degree

Tools

Compliance systems

Job description

Manulife Financial Corporation is seeking an experienced Compliance Manager to lead regulatory initiatives and ensure adherence across the organization. You will review submissions, coordinate with Relationship Managers, and drive continuous improvement in documentation standards.

The role demands strong analytical skills, an in-depth understanding of financial services regulations, and the ability to influence decision making across multiple teams.