(Senior) Client Implementation Manager, Digital Platform & Product Delivery

Bank of China (Hong Kong) Limited; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

Bank of China (Hong Kong) Limited is seeking a (Senior) Client Implementation Manager for its Digital Platform & Product Delivery team.

The role entails managing corporate client implementations of transaction banking products, coordinating with stakeholders, and providing customized solutions for clients. Strong project management skills and a solid understanding of transaction banking products are essential.

The position requires at least 5 years of relevant experience and a degree in a related field.

Qualifications

• 5 years or above hands-on experience in Transaction Banking Product Management.
• Solid knowledge of transaction banking products including payments and liquidity solutions.
• Good communication skill and proficiency in both English and Chinese.

Responsibilities

• Manage Corporate Client implementations of transaction banking products.
• Coordinate with stakeholders for timely project management.
• Provide sales support for customized client requirements.

Skills

Transaction Banking Product Management

Corporate Electronic Channel Management

Project Management

Customer Centricity

Communication Skills

Education

Degree in Business, Economic, Information Technology, or Marketing

Job description

(Senior) Client Implementation Manager, Digital Platform & Product Delivery

Responsibilities

• Manage Corporate Client implementations of transaction banking product for clients, range from SME to Large Local Corporates, and Multi-national clients;
• Responsible for delivery multi-products including payment, receivable and liquidity management with various electronic channels including internet banking, Host-to-Host, API, SWIFT/CIPS based direct connection solutions to Corporates;
• Coordinate with internal and external stakeholders to ensure timely project managementand seamless implementation process, as well as building solid relationships with corporate clients;
• Provide sales support and facilitate client’s specific customized requirements;
• Provide timely update on project plans and status report;
• Responsible for driving new product roll out in relation to transaction banking and digital platform.

Requirements

• 5 years or above hands‑on experience in Transaction Banking Product Management and Corporate Electronic Channel Management, familiar with Transaction Banking products and channels, with experience in product development, revamp and marketing is preferred;
• Degree holder in Business, Economic, Information Technology or Marketing discipline preferable;
• Solid knowledge and understanding of transaction banking products on payments, receivable and liquidity solutions and electronic channels includes internet banking, Host-to-Host, API, SWIFT and CIPS;
• Self‑motivated person with strong project management skills with attentiveness to detail, be able to work independently and under pressure to meet tight schedule;
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers;
• Good communication skill and proficiency in both English and Chinese, with fluency in Putonghua an advantage;
• Candidates with less experience will be considered as Product Manager.

Shanghai Commercial Bank Ltd

Kai Tak, Kowloon City District, HK