Senior / Business Analyst

Public Bank Limited; Hong Kong; On-site; HKD 280,000 - 560,000; Full time

Job summary

Public Bank Limited in Hong Kong is seeking a Business Analyst to evaluate user requirements and prepare project proposals for business and workflow automation. You will develop an understanding of operation flow, process flow, and journey maps to support re-engineering of customer journeys and user workflows.

You will also hold discussions with users and stakeholders to drive effective solutions. The ideal candidate has at least 2 years in business analysis, preferably in banking, with strong

Qualifications

• 2+ years of experience in business analysis; banking industry preferred.
• Strong communication and collaboration with users and stakeholders.
• Ability to translate business needs into clear requirements and proposals.

Responsibilities

• Evaluate user requirements and prepare project proposals outlining problems, opportunities and solutions for business and workflow automation.
• Understand operation flow, process flow and journey maps to facilitate re-engineering of customer journey or user workflow.
• Hold discussions with users and other stakeholders to elicit and validate requirements.

Skills

Business analysis

Stakeholder management

Creative problem solving

Team player

Education

Business Administration, Computer Science, Information Technology or related

Job description

• Evaluate user requirements that best meet business needs, including prepare project proposal, outlining problems, opportunities and solutions for a business and workflow automation
• To have a good understanding of operation flow, process flow, journey maps, etc. that can facilitate the re-engineering of customer journey or user workflow
• Hold discussions with users and other stakeholders
• Degree holder in Business Administration, Computer Science, Information Technology or other related disciplines
• At least 2 years of experience in business analysis, experience in banking industry is preferred
• Good team player and open-minded
• Ability to think innovatively to find creative solutions, with a proactive approach to problem solving