Senior AV Field Technician – On‑Site & Travel Roles

AVI-SPL, Inc.; Hong Kong; On-site; HKD 180,000 - 320,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays & PTO

Professional development

Job summary

AVI-SPL is seeking a Senior Field Service Technician to partner with the Global Helpdesk and deliver service support at customer sites, restoring functionality and ensuring a world-class customer experience. Your day-to-day includes reading schematics, performing preventive maintenance, cleaning and installing AV gear, documenting work, and coordinating with technicians to ensure project success.

Travel to sites is a regular requirement.

Qualifications

• Effective communication with employees, customers and colleagues.
• Ability to use hand and power tools safely and efficiently.
• Ability to work independently and meet deadlines.
• Basic computer knowledge and AV control understanding.
• Familiarity with signal flow for audio/video and control systems.
• Experience in basic AV installation and field service tasks.

Responsibilities

• Read and interpret schematics and architectural blueprints.
• Perform preventive maintenance visits to keep clients stable.
• Clean AV equipment including lenses, monitors, and fans.
• Complete accurate job documentation as needed.
• Ensure delivery and installation responsibilities for assignments.
• Field install control programs (AMX/Creston) and firmware updates.
• Field service support of networked devices (Routers, IP).
• Travel to various job sites and perform tasks on time and with quality.

Skills

Communication skills

Hand tools

Independent work

Basic IT skills

Signal flow knowledge

Soldering & crimping

AMX/Crestron programming

Driver's license

Audiovisual integration experience

Education

High School Diploma or equivalent

Electronics related field

AVIXA CTS Certification

Tools

AMX

Crestron

Networking basics

OSHA 30-Hour

Job description

AVI-SPL is seeking a Senior Field Service Technician to partner with the Global Helpdesk and deliver service support at customer sites, restoring functionality and ensuring a world-class customer experience. Your day-to-day includes reading schematics, performing preventive maintenance, cleaning and installing AV gear, documenting work, and coordinating with technicians to ensure project success.

Travel to sites is a regular requirement.