Senior AI Solutions Engineer: ERP & GenAI Specialist

University of Hong Kong; Hong Kong; Hybrid; HKD 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Dental & medical benefits

Training sponsorship

Annual leave starting from 18 days

Hybrid work

Job summary

University of Hong Kong Information Technology Services Unit is seeking a Senior AI Solution Engineer to lead AI-enabled solution design and integration. The role focuses on implementing AI capabilities across ERP, web, and e-learning platforms, and delivering scalable AI innovations.

You will work on production GenAI solutions, coordinate with multiple teams, and contribute to governance, risk management, and service quality enhancement. Hybrid work arrangements are available.

Qualifications

• Bachelor's degree or above in Computer Science, Information Technology, Software Engineering, Data Science, Artificial Intelligence or related disciplines.
• At least 7 years' relevant experience in software development, system integration, solution delivery or IT service management.
• Practical knowledge of AI, machine learning and Generative AI, including AI-enabled solution design or integration.

Responsibilities

• Support the design, development, implementation and enhancement of AI-enabled systems, digital platforms and application services.
• Assist in system integration across ERP platforms, web applications, portals, APIs and e-learning platforms such as Moodle.
• Develop and deploy production GenAI solutions—including RAG architectures, multi-turn AI assistants, and autonomous workflow agents—to optimise teaching, learning and operations.
• Coordinate with users, IT teams and vendors to translate needs into practical technical solutions.
• Contribute to technical standards, documentation, controls and continuous improvement; and
• Support responsible AI adoption, data protection, risk management and service quality improvement.

Skills

AI development

Software development

System integration

Project coordination

Communication

Bilingual (English/Chinese)

Education

Bachelor's degree or above in CS/IT/SE/DS/AI

Tools

Moodle

OAuth/SAML

CI/CD

Azure OpenAI

Vertex AI

Job description

University of Hong Kong Information Technology Services Unit is seeking a Senior AI Solution Engineer to lead AI-enabled solution design and integration. The role focuses on implementing AI capabilities across ERP, web, and e-learning platforms, and delivering scalable AI innovations.

You will work on production GenAI solutions, coordinate with multiple teams, and contribute to governance, risk management, and service quality enhancement. Hybrid work arrangements are available.