Revenue Manager

Hyatt Centric; Hong Kong; On-site; HKD 400,000 - 700,000; Full time

Job summary

Hyatt Centric Victoria Harbour, Hong Kong is seeking an experienced Revenue Manager to lead inventory controls and pricing strategies across channels, aiming to grow market share and maximize hotel revenues.

You will analyze results monthly, ensure adherence to Hyatt RM standards, and work with Sales and OTA teams to optimize pricing and bookings. A 3+ year managerial RM background and a hospitality degree are required.

Qualifications

• Minimum of 3 years’ experience in hotel revenue management at managerial level.
• Bachelor’s Degree in Hospitality Management, Business, Economics, or related field.
• Proficient in Microsoft Office suite (Excel, Word, Access, PowerPoint, Outlook).
• Technically skilled in managing Revenue Management systems and related software.

Responsibilities

• Oversee formulation of inventory restrictions and pricing strategies to increase market share and revenues.
• Ensure pricing strategies are implemented across channels and market segments.
• Analyze and communicate results monthly to regional teams, hotel teams and ownership group.
• Ensure team follows Hyatt Revenue Management Standards and procedures.
• Oversee OTA relationships to maximize revenue and exposure.
• Forecast revenue and prepare the Annual Budget.
• Collaborate with Sales to develop group pricing and guidelines.
• Develop coordinated pricing strategies with Sales leadership.

Skills

Revenue management

Leadership

MS Office

Education

Bachelor’s Degree in Hospitality Management, Business, Economics, or related field

Tools

Hotel Revenue Management Systems

Central Reservation Systems

Property Management Systems

Sales and Catering Systems

Passkey

Cognos

Job description

Organization: Hyatt Centric Victoria Harbour, Hong Kong

Responsibilities

• Oversee and guide the formulation of transient and hotel inventory restrictions and pricing strategies to increase market share and maximize revenues for the hotel.
• Ensure the hotel’s sales strategy and pricing recommendations are implemented across all channels, Hyatt key revenue system, and market segments.
• Analyze and communicate results of strategies and tactics deployed on a monthly basis to the regional team, hotel teams, and ownership group.
• Ensure that each member of the team deploys Hyatt corporate revenue management strategies and follows the standards outlined in the Revenue Management Standards and Procedures manual.
• Oversee the relationship with the OTA market manager to maximize revenue and marketing exposure.
• Oversee the revenue forecasting process for the hotel to ensure that the accuracy of each forecast falls within Hyatt standards, and prepare the Annual Budget.
• Work with the Sales team to develop and implement coordinated group pricing and inventory strategies and appropriate booking guidelines.
• Develop a coordinated pricing strategy for the sales team, partnering with Sales leadership to ensure each hotel’s strategy is aligned on an account‑by‑account basis.
• Facilitate and lead the weekly hotel Business Optimization Meeting in accordance with Hyatt Revenue Management standards.
• Conduct regular one‑on‑one meetings with the General Manager and Director of Sales & Marketing to review past results and develop priorities for the next month or quarter.

Qualifications

• Minimum of 3 years’ experience preferred in a managerial level position in hotel revenue management discipline.
• Bachelor’s Degree in Hospitality Management, Business, Economics, or a related field.
• Proficient in Microsoft Office suite of applications such as Excel, Word, Access, PowerPoint, and Outlook.
• Technically skilled in managing all systems related to Revenue Management, including but not limited to Hotel Industry Revenue Management Systems, Central Reservation Systems, Property Management Systems, Sales and Catering Systems, Passkey, Cognos, or another form of business intelligence tool.