Retail Business Development Manager

HSBC; Hong Kong; On-site; HKD 500,000 - 900,000; Full time

Job summary

HSBC Life is seeking a high-calibre Business Development Manager in Hong Kong to strengthen sales force effectiveness through tailored wealth insurance training programs. You will design onboarding, provide daily coaching, and align training with distribution strategies across channels to drive productivity and service quality.

Key requirements include strong commercial acumen, leadership in development initiatives, and bilingual proficiency in Chinese and English.

Qualifications

• Strong commercial thinking and business acumen, able to diagnose performance gaps and market trends.
• Passionate about people development with initiative to achieve results.
• Excellent communication, organizational and project management skills.

Responsibilities

• Develop and deliver tailored wealth insurance training programs for the sales force.
• Provide onboarding and on-site coaching to activate and uplift productivity and service quality.
• Monitor performers, identify improvement areas, and offer personalised guidance.
• Integrate market insights and product knowledge into training content.
• Act as SME for product, sales skills, and market insights through coaching.
• Champion sales excellence and customer centricity across frontline teams.
• Collaborate with team, channel owners, and stakeholders to run training initiatives.
• Support HSBC vision, values, and culture in daily actions.

Skills

Commercial thinking

People development

Communication

Project management

Independent work

Problem solving

Bilingual English/Chinese

Insurance coaching/sales

Education

University degree in Business or related discipline

Job description

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make.At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific Region. Our Employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

GCB 5

We are currently seeking a high calibre professional to join our team as a Business Development Manager.

In this role you will:

Develop and deliver tailored and in-depth individual and group wealth insurance training programs for sales force to uplift their ongoing productivity, sales quality and service quality in existing and new channels to support INHK distribution strategies, through:

• Designing and implementing onboarding program to activate new sales force,
• Providing post-onboarding support via daily and on-site coaching and development,
• Monitoring and supporting marginal performers, identifying specific areas for improvement, and offering personalised guidance,
• Integrating up-to-date market insights and product knowledge into training content
• Act as a SME to provide expertise in product, sales skills, and market insights through coaching tailored to the needs of different channels
• Champion a culture of sales excellence, driving quality sales activities and embedding customer centricity within the frontline team
• Collaborate closely with the team, channel owners, and stakeholders to deliver training and coaching initiatives
• Support achievement of the HSBC vision, values, goals and culture in personal behavior, actions and decision making

To be successful you will need:

• Strong commercial thinking and business acumen - able to diagnose performance gaps, identify market trends, highlight key compliance and risk issues that could impact business performance, ability to distil complex business and customer scenarios into simple, sensible and insight led coaching
• Passionate about people development, in addition to taking independent initiatives to achieve the required results
• Strong communication, organizational and project management skills
• Ability to work independently and meet tight deadlines without compromising quality
• Strong problem-solving skills for wide range of problems
• Good command of spoken and written Chinese (Cantonese and Putonghua) and English
• Possess Insurance Intermediaries Qualifying Examination Paper, including Paper 1, 3 and 5
• Previous experiences in coaching / sales of wealth insurance
• University degree in Business or related discipline

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Banking & Credit More than 10,000 employees

Founded in 1865, HSBC is one of the world’s largest banking and financial services organisations.

Our purpose – Opening up a world of opportunity – explains why we exist. We’re here to use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors and our communities.

Whether people are looking for a first job or taking the next step in career, we offer many ways for them to realise their ambitions.

Founded in 1865, HSBC is one of the world’s largest banking and financial services organisations.

Our purpose – Opening up a world of opportunity – explains why we exist. We’re here to use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors and our communities.

Whether people are looking for a first job or taking the next step in career, we offer many ways for them to realise their ambitions.