Responsible Officer (RO)

Fortune Union Capital Management Limited; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Fortune Union Capital Management Limited in Hong Kong is seeking a Responsible Officer (RO) to oversee the company's insurance brokerage operations and ensure full regulatory compliance with the Insurance Authority. The RO will supervise licensed representatives, manage licensing, regulatory reporting, CPD, and internal controls, while guiding senior management on emerging risks and controls improvements.

The ideal candidate has a bachelor’s degree or IA-acceptable qualification, HKIA IIQE

Qualifications

• Bachelor's degree or insurance/professional qualification acceptable to IA.
• Currently licensed or eligible as a Technical Representative (Broker) in HK.
• Passed IIQE exams for General Insurance, Long Term Insurance and Investment-linked Long Term Insurance.
• At least 5 years' relevant insurance industry experience, with 2+ years in management.
• Previous RO experience with a licensed broker is highly preferred.
• Strong knowledge of Insurance Ordinance and IA guidelines.

Responsibilities

• Supervise licensed Technical Representatives and ensure ongoing regulatory compliance.
• Oversee licensing, appointments, regulatory filings, and CPD requirements.
• Strengthen compliance frameworks including onboarding, KYC, AML/CFT controls.
• Identify breaches and advise senior management on remedial actions.
• Liaise with IA, insurers, auditors and other bodies on regulatory matters.
• Provide training and guidance to staff to foster a culture of compliance.
• Advise on regulatory developments and update policies accordingly.

Skills

Regulatory compliance

Leadership & people management

Communication skills

Education

Bachelor's degree or equivalent in business/insurance

IA/IIQE qualified (preferred)

Job description

The Responsible Officer (RO) will be responsible for overseeing the company's insurance brokerage, ensuring full compliance with the regulatory requirements of the Insurance Authority (IA). The role will supervise licensed representatives, maintain effective compliance and internal control frameworks, oversee licensing and regulatory reporting, and provide regulatory and operational guidance to senior management. The successful candidate will also play a key role in strengthening the company's compliance culture, managing regulatory risks, and supporting the sustainable development of the insurance brokerage business.

Key responsibilities

Supervise licensed Technical Representatives (Broker) and ensure their ongoing compliance with regulatory requirements, internal policies, licensing conditions and Continuing Professional Development (CPD) requirements.

Oversee regulatory compliance matters including licensing and appointment of insurance intermediaries, regulatory filings, compliance reviews, inspections and audit preparation, ensuring all required submissions and records are accurate and completed on a timely basis.

Monitor and strengthen the company's compliance framework, including client onboarding and KYC, AML/CFT controls, financial needs analysis and suitability processes, product and insurer due diligence, complaint handling, record keeping and other applicable conduct requirements.

Identify, assess and escalation material compliance breaches, regulatory risks and control deficiencies, and advise senior management on appropriate remedial actions.

Liaise with the Insurance Authority, insurers, auditors and other relevant regulatory or professional bodies on regulatory, compliance and operational matters.

Provide compliance guidance, training and ongoing support to licensed Technical Representatives and other relevant staff, fostering a strong culture of compliance and professional conduct.

Advise senior management on regulatory developments and emerging risks, and recommend enhancements to internal policies, procedures and business processes.

About you

Bachelor's degree from a recognized university or tertiary education institution, or an insurance/professional qualification acceptable to the Insurance Authority (IA), subject to applicable exemptions.

Currently licensed, or eligible to be licensed, as a Technical Representative (Broker) for the relevant lines of business and eligible for approval by the IA as a Responsible Officer.

Passed the relevant Insurance Intermediaries Qualifying Examination (IIQE) papers for General Insurance, Long Term Insurance and Investment-linked Long Term Insurance, or otherwise exempted from the relevant examination requirements.

Minimum 5 years' relevant experience in the insurance industry, including at least 2 years of management experience, with experience commensurate with the nature and scale of the company's business.

Previous experience as a Responsible Officer of a licensed insurance broker company is highly preferred.

Strong knowledge of the Insurance Ordinance, IA regulations, codes and guidelines and the operational and compliance requirements applicable to licensed insurance broker companies in Hong Kong.

Solid understanding of insurance brokerage operations, internal controls, compliance, risk management and regulatory reporting.