Residential Property Assistant: Admin & Front Desk Support

Mass Transit Railway; Hong Kong; On-site; HKD 180,000 - 260,000; Full time

Benefits offered by this job

Joining bonus

Job summary

Mass Transit Railway invites applications for an Assistant Property Officer – Management / Support (Residential). You will perform day-to-day operational duties for a residential building managed by the Corporation.

The role requires strong customer service skills, fluency in English and Chinese (Putonghua), and hands-on experience with MS Word, Excel, and PowerPoint. A minimum 2 years’ experience in property management is preferred.

Qualifications

• Grade E/Level 2 or above in HKCEE/HKDSE including English and Chinese
• Minimum 2 years’ experience in customer services / property management
• Strong interpersonal and communication skills with good command of both written and spoken English and Chinese (including Putonghua)
• Hands-on experience in software applications such as English and Chinese word processing, Microsoft Excel, PowerPoint, etc.

Responsibilities

• Perform day-to-day operational duties for a residential building managed by the Corporation
• Provide general administrative support, perform reception duties, handle incoming calls / general enquiries from residents / owners, prepare correspondences and reports, and maintain documentation

Skills

Interpersonal communication

English and Chinese language skills

Customer service

Putonghua

Education

HKCEE/HKDSE English and Chinese

Tools

MS Word

MS Excel

PowerPoint

Job description

Mass Transit Railway invites applications for an Assistant Property Officer – Management / Support (Residential). You will perform day-to-day operational duties for a residential building managed by the Corporation.

The role requires strong customer service skills, fluency in English and Chinese (Putonghua), and hands-on experience with MS Word, Excel, and PowerPoint. A minimum 2 years’ experience in property management is preferred.