Residential Life & Student Services Coordinator

Chu Hai College of Higher Education; Hong Kong; On-site; HKD 201,000 - 301,000; Full time

Job summary

Chu Hai College of Higher Education invites applications for an Assistant role in the Residential College Life Section. The appointee will support dormitory operations, student activities, front-line services, residence management, and programme coordination.

Responsibilities include handling inquiries, processing payments and billing, managing room assignments, organizing student activities, and preparing management reports based on occupancy data and feedback.

Qualifications

• Bachelor’s degree or above required.
• 1 year or more experience in student affairs, dormitory or administration is preferred.
• Strong communication and organizational skills in English and Chinese.

Responsibilities

• Oversee and handle student inquiries, complaints, and front-line services.
• Manage maintenance requests and liaise with Facilities for repairs; monitor progress.
• Oversee payment checks, billing, fee collection, and other financial processes.
• Manage daily residence operations: student profiles, check-in/out, room assignments, inventory control.
• Plan, organize, and execute student activities and residence life programmes with on-site coordination.
• Analyze student feedback and occupancy data; prepare reports for improvements.
• Perform general administrative duties as assigned.

Skills

Strong sense of responsibility

Proactivity

Attention to detail

Communication skills (Chinese &/or

Education

Bachelor’s degree or above

Tools

MS Office

Excel

Job description

Chu Hai College of Higher Education invites applications for an Assistant role in the Residential College Life Section. The appointee will support dormitory operations, student activities, front-line services, residence management, and programme coordination.

Responsibilities include handling inquiries, processing payments and billing, managing room assignments, organizing student activities, and preparing management reports based on occupancy data and feedback.