Relationship Manager, Business Development & Alliance

Standard Chartered Bank; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

Standard Chartered Bank in Hong Kong seeks a Relationship Manager, Business Development & Alliance in the SME Banking division to support the GBA One initiative. The role focuses on developing strategic ecosystem partnerships and originating quality SME and ME opportunities across Hong Kong and the Greater Bay Area, building a disciplined pipeline from lead generation to conversion.

You will engage early with prospective clients, gain a deep understanding of their activities, locations,

Qualifications

• Bachelor's degree or higher with extensive corporate or commercial banking experience.
• Experience in SME or commercial banking, business development, client acquisition, or ecosystem partnerships.
• Proficiency in English and Chinese is advantageous.

Responsibilities

• Deliver New-to-Bank acquisition, referral, revenue, and strategic activity targets.
• Build and deepen strategic alliances with law firms, accounting firms, chambers, and industry bodies.
• Create sustainable source-origin acquisition channels and develop a disciplined pipeline.
• Understand prospects' business activities, locations, ownership, growth, and cross-border needs.
• Collaborate with SME Banking, Affluent, Private Banking, and product teams to identify opportunities.
• Maintain pipeline and partner productivity; provide regular management updates.
• Plan partner engagement, client events, and joint propositions to strengthen ecosystem coverage.
• Review market developments and feedback to refine alliance strategy and revenue growth.
• Own end-to-end experience for alliance-sourced prospects and clients with coordinated hand-offs.
• Build long-term relationships with clients and ecosystem partners with a client-first mindset.

Skills

Strategic partnerships

Cross-border banking knowledge

Stakeholder management

English / Chinese communication

Education

Bachelor's degree or higher

Job description

Job Description:

Job Summary

As the Relationship Manager, Business Development & Alliance within our SME Banking division, you will be responsible for supporting the GBA One proposition by developing strategic ecosystem partnerships and originating quality SME and ME opportunities across Hong Kong and the Greater Bay Area. The role engages prospective clients early in their business journey, develops a thorough understanding of their business activities, operating locations, ownership structures, growth ambitions, and cross-border banking needs, and converts partner-sourced opportunities into sustainable new-to-bank relationships and broader commercial and wealth opportunities. The role collaborates closely with internal stakeholders and external alliance partners to deliver seamless, client-centric, and well-controlled cross-border journeys.

Key Responsibilities

• Deliver assigned New-to-Bank acquisition, referral, revenue, and strategic activity targets, contributing to the overall objectives of SME Banking and the GBA One proposition.
• Build, manage, and deepen strategic alliances with professional service providers, legal and accounting firms, business chambers, industry associations, incubation platforms, and other ecosystem partners across Hong Kong and the Greater Bay Area.
• Create sustainable source-origin acquisition channels by identifying quality SME and ME prospects early in their business journey and developing a disciplined pipeline from lead generation through conversion.
• Develop a robust understanding of prospects’ genuine business activities, operating locations, ownership structures, growth ambitions, and cross-border requirements to improve client selection, risk understanding, and solution relevance.
• Partner with SME Banking, Affluent, Private Banking, and relevant product teams to identify and deliver suitable commercial banking, cross-border, wealth management, insurance, and other referral opportunities.
• Maintain timely and accurate pipeline, referral, and conversion records; monitor partner productivity and client outcomes; and provide regular management updates with clear actions to improve performance.
• Plan and execute partner engagement, client events, market outreach, and joint propositions that strengthen ecosystem coverage and position the Bank as a preferred partner for Hong Kong and GBA SMEs.
• Continuously review market developments, client needs, and partner feedback to refine the alliance strategy, improve acquisition effectiveness, and support sustainable revenue growth
• Own the end-to-end experience for alliance-sourced prospects and clients, ensuring clear communication, responsive follow-up, and coordinated hand-offs across internal teams and markets.
• Build trusted, long-term relationships with clients and ecosystem partners by demonstrating professionalism, commercial understanding, reliability, and a strong client-first mindset.

Skills and Experience

• Bachelor's degree or higher, with substantial experience in corporate or commercial banking environments, demonstrating comprehensive industry knowledge.
• Relevant experience in SME or commercial banking, business development, client acquisition, relationship management, strategic partnerships, or ecosystem development.
• Sound understanding of banking products, client onboarding, and risk requirements; cross-border or Greater Bay Area market experience and proficiency in English and Chinese are advantageous.
• Strong interpersonal, communication, negotiation, and stakeholder-management skills, with the ability to work effectively across functions and markets.
• Exceptional communication skills, both verbal and written, with the ability to present complex information clearly and effectively to diverse stakeholder

More Job Information

Job Function

• 銀行 · 金融服務 - 一般 · 其他

Location

• 觀塘

Employment Term

• 全職

Education

• 學士