Quality Assurance Technologist

The Boots Group; Hong Kong; On-site; HKD 480,000 - 720,000; Full time

Benefits offered by this job

Discretionary annual bonus

Flexible working hours

Counselling support (EAP)

Job summary

The Boots Group is seeking a Quality & Technical Technologist in Hong Kong to support New Product Development from concept to launch, ensuring products meet international safety, testing, and compliance standards. You will oversee NPD/EPD projects, manage testing and quality activities, and coordinate with suppliers and 3rd parties to satisfy market requirements.

You will review samples, maintain compliance documentation, and support post-launch activities to ensure safe, compliant products

Qualifications

• Experience in a Technologist, product compliance, or product safety role, ideally within health and beauty categories.
• Experience in projects management, ensuring activities adhere to agreed time line and effectively engaging key stakeholders.
• Understanding of product testing, ability to interpret test reports, and compile compliance documentation.
• Knowledge of manufacturing processes and packaging requirements, including symbols and mandatory labelling would be an asset.
• Organizational skills with attention to detail and the ability to manage multiple projects simultaneously.
• Able to communicate effectively with overseas counterparts, customers, suppliers, factories, and test laboratories.
• A proactive, solutions-focused approach and willingness to continually develop technical knowledge and regulatory understanding.

Responsibilities

• Support New Product Development by advising on relevant markets’ safety, testing, and compliance requirements from concept through to launch.
• Manage NPD/EPD projects, ensure all technical and quality relevant activities fulfilling requirements within timeframe that includes oversighting product testing & manufacturing quality.
• Review product samples, packaging, and artwork to confirm safety, quality, and respective regulatory compliance.
• Maintain accurate, up-to-date technical documentation and compliance records, including certification, test reports and declarations.
• Collaborate cross-functionally, suppliers and 3rd party to support efficient product development and timely shipment release.
• Manage post-launch compliance, tracking customer response, carry out investigations in product quality or safety issues and product improvement activities.
• Keep up to date technical knowledge of manufacturing and global legislation current through ongoing learning and training.

Skills

Quality assurance

Product safety

Project management

Regulatory knowledge

Stakeholder comms

Job description

We’re looking for a Quality & Technical Technologist to support New Product Development and delivery, ensuring products meet internation market’s safety, testing, and compliance requirements from concept through to launch. You’ll manage NPD/EPD projects including product testing activity, review and maintain technical and compliance documentation, and support post-launch compliance to ensure delivering safe, compliant products to international markets.

Key responsibilities

• Support New Product Development by advising on relevant markets’ safety, testing, and compliance requirements from concept through to launch.
• Manage NPD/EPD projects, ensure all technical and quality relevant activities fulfilling requirements within timeframe that includes oversighting product testing & manufacturing quality, working closely with suppliers/factories and 3rd party to confirm products meeting relevant international/market regulations/requirements.
• Review product samples, packaging, and artwork to confirm safety, quality, and respective regulatory compliance.
• Maintain accurate, up-to-date technical documentation and compliance records, including certification, test reports and declarations.
• Collaborate cross-functionally, suppliers and 3rd party to support efficient product development and timely shipment release.
• Manage post-launch compliance, tracking customer response, carry out investigations in product quality or safety issues and product improvement activities
• Keep up to date technical knowledge of manufacturing and global legislation current through ongoing learning and training.

What we’re looking for

• Experience in a Technologist, product compliance, or product safety role, ideally within health and beauty categories.
• Experience in projects management, ensuring activities adhering to agreed time lime line and effectively engaging key stakeholders
• Understanding of product testing, ability to interpret test reports, and compile compliance documentation
• Knowledge of manufacturing processes and packaging requirements, including symbols and mandatory labelling would be an asset
• Organizational skills with attention to detail and the ability to manage multiple projects simultaneously.
• Able to communicate effectively with overseas counterparts, customers, suppliers, factories, and test laboratories.
• A proactive, solutions-focused approach and willingness to continually develop technical knowledge and regulatory understanding.

Work location:

• Tai Kok Tsui, Kowloon, Hong Kong
• Discretionary annual bonus
• Flexible working hours and additional holidays
• Access to free, 24/7 counselling and support through our Employee Assistance Programme.

Why Boots

The Boots Group is a trusted leader in healthcare, pharmacy and retail, with a 176-year legacy of serving communities. As a pharmacy‑led health and beauty retail business, The Boots Group plays a vital role in local healthcare ecosystems, delivering accessible healthcare and trusted wellness products to communities across the world.

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

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