Quality Specialist (Toys)

Michael Page International (Hong Kong) Limited; Hong Kong; On-site; HKD 350,000 - 550,000; Full time

Benefits offered by this job

Competitive compensation and benefits package

Opportunities for development

Collaborative team culture

Job summary

Michael Page International (Hong Kong) Limited is seeking a Quality Specialist (Toys) to ensure product quality and compliance throughout development. The role involves collaboration with suppliers and managing quality assurance processes within the retail sector.

The ideal candidate will hold a degree in Engineering or Product Technology, possess quality assurance experience, and be fluent in English and Mandarin. This position offers a competitive compensation package and opportunities for professional development in a supportive team environment.

Qualifications

• Degree holder in Engineering, Product Technology, or related technical discipline.
• Proven experience in quality assurance within toys or consumer goods.
• Strong understanding of product life-cycle from development to production.

Responsibilities

• Oversee product quality and compliance throughout development and production stages.
• Work closely with suppliers and factories to adhere to technical standards.
• Investigate and resolve product quality issues based on customer feedback.

Skills

Quality assurance experience

Fluency in English and Mandarin

Communication skills

Detail-oriented

Risk management

Problem-solving

Education

Degree in Engineering or Product Technology

Job description

• Supportive and professional work environment in Kowloon.
• Opportunities to work in the retail industry

About Our Client

Our client is a globally recognised retailer with a strong presence across international markets. With a strong focus on product quality, safety, and compliance, they continue to invest in their sourcing and technical teams in Asia. They are currently seeking a Quality Specialist (Toys) to support their growing product portfolio.

Job Description

• Oversee product quality and compliance throughout development and production stages
• Work closely with suppliers and factories to ensure adherence to technical standards and regulatory requirements
• Support supplier on-boarding activities, including capability assessment and ongoing performance monitoring
• Review product specifications, testing protocols, and inspection standards to ensure alignment across teams
• Coordinate with internal and external stakeholders to ensure inspection readiness and consistency of quality expectations
• Investigate and resolve product quality issues, including customer feedback and production-related concerns
• Promote proactive risk identification and preventive measures to minimise quality issues
• Contribute to continuous improvement initiatives and support broader technical or quality-related projects

The Successful Applicant

• Degree holder in Engineering, Product Technology, or a related technical discipline
• Proven experience in quality assurance within toys or consumer goods categories
• Familiar with international safety and compliance requirements (e.g. US, EU or other major markets)
• Hands-on experience working with suppliers, factories, and third-party testing partners
• Strong understanding of product life-cycle from development to production
• Detail-oriented with a proactive approach to problem-solving and risk management
• Strong interpersonal and communication skills, with the ability to work across cultures
• Fluency in English and Mandarin
• Experience in factory assessments or quality systems (e.g. ISO standards) is an advantage
• A team player with a self-driven and adaptable mindset

What's on Offer

• Opportunity to join a stable and growing international platform
• Exposure to regional sourcing and supplier networks
• Collaborative team culture with opportunities for development
• Competitive compensation and benefits package

If you are ready to advance your career as a Quality Specialist, apply now to join this exciting opportunity in the retail sector!