Project Manager - Financial Services - Max 53k

Pathos Consultancy Limited; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

Pathos Consultancy Limited is seeking an experienced IT project manager to lead strategic digital initiatives in the financial services domain. The role focuses on delivering conversational AI platforms, voice/chat bots, and omni-channel solutions while coordinating with senior leaders and technology teams.

The ideal candidate will have 10–15 years of project management experience, professional certifications, and fluency in Cantonese and English.

Qualifications

• 10–15 years of IT project management experience in delivering large-scale digital transformation programs.
• Professional certification in PMP, PRINCE2, or Agile/Scrum Master is required.
• Experience delivering customer-facing platforms, contact centers, or complex system integrations.
• Fluent/native Cantonese (spoken and written) and good command of English.

Responsibilities

• Lead planning, execution, and delivery of strategic digital initiatives, focusing on conversational AI platforms and omni-channel touchpoints.
• Partner with Head of Digital, Head of PM, technology squads, and stakeholders to align milestones with business objectives.
• Manage governance, risk, budget tracking, and resource allocation using Agile/Scrum across the project lifecycle.
• Translate business requirements into actionable technical delivery roadmaps and ensure integration with core systems.
• Oversee relationships with internal stakeholders and external technology vendors to meet timelines and quality standards.

Skills

IT project management

Agile/Scrum

Vendor management

Stakeholder management

English communication

Cantonese language

Education

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or related discipline

Job description

Lead the planning, execution, and delivery of strategic digital initiatives, with a primary focus on conversational AI platforms (digital Chat Bots and Voice Bots), omni-channel customer touchpoints, and digital transformation programs.

Work in close partnership with the Head of Digital, Head of PM, technology squads, and business stakeholders to align project milestones with business objectives.

Manage complex relationships with internal stakeholders and external technology vendors, ensuring rigorous adherence to timelines, budgets, and quality standards.

Oversee project governance, risk management, budget tracking, and resource allocation using Agile/Scrum methodologies across the project lifecycle.

Translate complex business requirements into actionable technical delivery roadmaps, ensuring seamless integration of digital solutions into existing insurance core systems and architecture.

Requirements & Qualifications:

Minimum 10 to 15 years of robust IT project management experience, with a proven track record of delivering large-scale digital transformation projects within the financial services industry.

Professional certification in Project Management (PMP, PRINCE2) or Agile/Scrum Master is required.

Experienced in delivering customer-facing platforms, contact center systems, conversational AI, Voice Bots, Chat Bots, or complex system integrations.

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related discipline.

Fluent / Native Cantonese (spoken and written) is requiredto handle local conversational AI and speech technology solutions. Good command of English.