Programme Advisor / Talent Development

AMS; Hong Kong; Hybrid; HKD 279,000 - 469,000; Full time

Benefits offered by this job

Growth and development

Career opportunities

ERGs

Volunteer day

Benefits package

Flexible/hybrid work

Job summary

AMS is seeking a proactive Graduate Development Program Coordinator to support the Graduate Development Team across Hong Kong and Singapore. You will manage program administration, onboarding, training sessions, and rotations, liaising with recruitment, development teams, graduates and business stakeholders.

In this role you will build strong relationships with the client, design efficient processes, and help deliver high-quality programs while keeping budgets, calendars, and events on track.

Qualifications

• Experience as an administrator or coordinator.
• Detail-oriented, organized, proactive with strong communication.
• Ability to navigate ambiguous environments.
• Ability to design or improve processes.
• Interest in program management and early careers.
• Track record delivering solutions under a heavy workload.
• Knowledge of learning & development or recruitment is nice to have.
• Confident, credible communication style.
• Builds strong relationships with stakeholders.
• Cantonese/ Mandarin skills are advantageous.

Responsibilities

• Program administration: support planning and execution of induction, onboarding, training and rotations.
• Development activities: collect placement requests and audit performance data.
• Training events: manage budgets, vendors, logistics, and communications.
• Data: update and ensure data integrity for reports.
• Query management: handle inboxes, calendars, and inquiries.
• Invoices: audit and process supplier invoices and track expenses.
• Operational excellence: create manuals and keep trackers up to date.
• Ad-hoc projects: support wider Emerging Talent initiatives and campus events.

Skills

Administrator or coordinator

Detail-oriented

Communication & interpersonal

Ambiguity navigation

Process design/improvement

Program management interest

Delivery under workload

Learning & development knowledge

Confident communicator

Cantonese/Mandarin helpful

Job description

Every day at AMS, we connect talent and opportunity, helping people, businesses and communities grow.

Our strength lies in partnership - we listen, collaborate and learn from one another.

Whether you’re helping a client redefine their talent strategy or finding new ways to grow your own career, your work helps millions of people find their dream jobs every year. Your talent is our greatest asset, and we're dedicated to providing avenues for you to reach its fullest potential. We do so by providing the environment, resources, networks, and career experiences essential for your progress.

Take the next step in your career journey and discover our exciting opportunities.

The Role:

This key role puts you right at the heart of our business, where you will be focusing on Graduate Development Program Coordination – supporting the Graduate Program Managers across all business areas within the bank

Working with the client, you will be managing administration and coordination for graduate programs across Hong Kong and Singapore. Liaising with colleagues in recruitment and development, current graduates and business stakeholders, you will play a critical part of the team. You will really get to know your client, build strong relationships and create solutions for efficient and effective processes. There is real scope to make an impact and show just how much you have to offer.

Key Accountabilities:

• Program administration – support the Graduate Development Team in program planning and execution of the graduate program induction, onboarding, training sessions and program roll-off. Coordinate performance review and rotations, events planning, logistics for international training, communications with line managers and graduates. Liaison with global counterparts where needed.
• Development activities – collate graduate and line manager placement requests, and collect and audit performance data throughout rotations and bi-annual reviews.
• Training activities and events management – manage budget and suppliers, vendor liaison, arrange logistics, create presentations and briefings, send out communications, attendance tracking, facilitate the events, and collate survey results and feedback.
• Data analysis and reporting – support data update and ensure data integrity to produce accurate reports for program managers and business stakeholders.
• Query management – manage team inboxes, diaries and calendars, book meeting rooms and register guests, be the first point of contact for all program queries and issues, including (but not limited to) ownership of all internal enquiries, liaison with teams in payroll, systems and IT helpdesk, HR and Employee Relations.
• Invoices and expenses – audit and process supplier invoices, check expenses and track expenditure against internal budgets.
• Operational excellence – collate information to create manuals and guidelines for all team activities, keep trackers and databases up to date, and support managers with HR process changes.
• Ad-hoc projects – may include coordination and administrative support of wider Emerging Talent initiatives and activities to meet strategic objectives. Liaise with Global counterparts on Learning & Development related projects. Work with Graduate Recruitment Team and support each other during busy times including organizing and attending campus recruitment events.

Skills & Requirements:

• Previous experience working as an administrator or coordinator
• Detail-oriented, organized, proactive team-player with excellent communication and interpersonal skills
• Ability to navigate ambiguous environment
• Ability to develop and design or improve processes
• Keen interests in program management, and passionate towards Early Careers and Campus
• Have a track record of delivering solutions and results to meet the demands of a challenging workload
• Knowledge of learning & development program management or recruitment would be beneficial
• Natural and confident communicator with a credible personal style.
• Builds great rapport and nurtures sound business relationships
• Cantonese and/or Mandarin language skills would be highly advantageous, but not essential

Why AMS?

We all play a role in our success - whether that’s working directly with clients or adding value behind the scenes. By working together, we bring stronger insight to our clients and create more diverse and rewarding career journeys for our people.

Beyond our standard benefits package, you’ll have the flexibility, autonomy, and trust to work in a way that fits you. Our focus is on enabling meaningful collaboration and support, so you can do your best work - your way.

We offer

• Growth and development focused on your strengths
• The opportunity to develop a career within one of the world’s leading organizations specialising in talent and workforce solutions.
• A team that values being Passionate, Bold, and Authentic
• Supportive communities such as our Employee Resource Groups (ERGs)
• Volunteer day - you get one additional paid day off each year to volunteer for a cause that matters to you
• A competitive reward and benefits package
• Flexibility in how and where you work
• Hybrid model

Our statement

We’re committed to creating an environment where everyone feels a sense of belonging. We welcome applicants from all backgrounds and encourage people with diverse skills, perspectives, and experiences to apply. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email [e-mail] or make a member of our Talent Acquisition team aware at any time.