Product Development, Senior Analyst/Analyst (Senior Officer/Officer)

AIA Hong Kong and Macau; Hong Kong; On-site; HKD 450,000 - 650,000; Full time

Job summary

AIA Hong Kong and Macau is seeking a Senior Analyst to support the development and implementation of protection products, including critical illness, medical and accident lines. You’ll work across teams to ensure customer-centric design and timely, high-quality deliverables in a dynamic market.

In this role you’ll conduct market analysis, contribute to product literatures, coordinate UAT across systems, prepare business reports, and support regulatory initiatives with a focus on customer

Qualifications

• University/College graduate with actuarial or related background.
• Experience in insurance product development and UAT preferred (Senior Analyst).
• Self-starter with good analytical ability and customer focus.
• Creative, innovative thinking and strong teamwork.

Responsibilities

• Collect market information and conduct competitive analysis to support product solutions.
• Assist in product design and development cycle in line with strategies.
• Develop product literatures, launch packs and training materials for product launches.
• Conduct User Acceptance Test (UAT) for systems (e.g. Proposal Generation System).
• Prepare business reports and ensure accuracy of outputs.
• Coordinate with Law, Compliance, Operations, IT, Actuarial and Marketing for product launches.

Skills

Actuarial background

Product development

UAT experience

Customer oriented

Analytical ability

Education

University/College graduate

Actuarial science background

Tools

MS Word

MS Excel

PowerPoint

Chinese Word Processing

Job description

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Support the development and implementation of protection products, including critical illness, medical and accident products, ensuring timely, accurate and high-quality deliverables.

This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey both directly and indirectly.

Roles and Responsibilities:

• Collect market information and conduct competitive analysis to support the development of right product solutions to meet customer needs and competitive market environments
• Assist in product design and development cycle in line with the company strategies
• Develop various product literatures (e.g. contract, PGS template, memo, product specification, training materials), product launch pack and presentation materials for product launches
• Conduct User Acceptance Test (UAT) for different systems, such as Proposal Generation System (PGS), to support product launches and various product and / or regulatory initiatives
• Prepare the business reports as assigned by supervisor and ensure accurate output
• Review product literatures from other departments to ensure accuracy from product perspective
• Coordinate and work closely with various departments (e.g. Law, Compliance, Operations, IT, Actuarial and Marketing departments) for assigned tasks to support product launches and various product and / or regulatory initiatives with good quality and timely manner
• Participate in Product Implementation Taskforce and PGS regular meetings to support the implementation of the product launches, various product and / or regulatory initiatives with good quality and timely manner
• Assist in various product maintenance tasks for inforce business (e.g. revamp in existing product literatures, fund maintenance, dividend review, periodic due diligence with bank partners, Day 2 product development items, etc.)
• Assist in ad-hoc projects and other duties as required

Minimum Job Requirements:

• University / College graduate, actuarial science or related background preferred
• Experienced in insurance products development and implementation with UAT experience is preferred (Senior Analyst)
• Self-starter with good analytical ability
• Creative with innovative thinking and customer oriented
• Team player with positive attitude, good interpersonal and communication skills
• Proficiency in MS Word, Excel, PowerPoint and Chinese Word Processing
• Good command of written and spoken English and Chinese
• You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.