Principal/Senior Product Manager, User Center

OKX; Hong Kong; Vor Ort; HKD 900.000 - 1.300.000; Vollzeit

Benefits dieser Stelle

Competitive total compensation package

Education subsidy for growth

Team-building programs and companyイベント

Wellness and meal allowances

Comprehensive healthcare for employees

Zusammenfassung

OKX is seeking a senior Product Manager to own the account identity and permission systems across individual and institutional users in our Hong Kong office. You will lead end-to-end lifecycle management, drive login system productization for standard, third-party, and QR code logins, and design scalable account architectures.

You will partner with institutional, compliance, and risk teams to translate growth targets into platform capabilities, including RBAC and Custody, while guiding AI-driven

Qualifikationen

• 5+ years of product management experience, including at least 2 years owning account systems / permission systems / compliance systems, or complex To B or To B+C hybrid platform products
• Strong systems-architecture mindset, with the ability to independently translate business requirements into product solutions and engage in deep discussions with engineering teams
• Strong business judgment and data sensitivity, able to drive product decisions and prioritization
• Strong cross-team and cross-region collaboration and communication skills, able to engage internal teams, institutional clients, and regional compliance needs simultaneously
• Skilled at working with AI
• Fluent in both Chinese and English as working languages

Aufgaben

• Own the product roadmap for user account identity (individual / institutional) and preference settings, and lead end-to-end account lifecycle management
• Drive the productization of the login system, covering standard login, third-party login, QR code login, and more, while owning product design for OKX Wallet exchange account connection and third-party app OAuth authorization
• Own the design and evolution of account hierarchy and permission systems, supporting the company's diverse business models
• Partner with institutional, compliance, and risk teams to translate AUM, trading volume, and other growth targets into an account infrastructure roadmap; drive adoption of institutional capabilities such as RBAC and Custody in key regions; and turn institutional clients' customized requirements into standardized product capabilities
• Continuously track account-related complaints and support tickets to identify and address friction points, while driving the AI transformation of the User Center product line and promoting the adoption of AI agents in day-to-day work

Kenntnisse

Product management

Systems architecture

Data-driven decisions

Cross-team collaboration

AI familiarity

Bilingual: Chinese & English

Jobbeschreibung

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

What You’ll Be Doing

• Account Identity & Lifecycle : Own the product roadmap for user account identity (individual / institutional) and preference settings, and lead end-to-end account lifecycle management.
• Login & Authentication : Drive the productization of the login system, covering standard login, third-party login, QR code login, and more, while also owning product design for OKX Wallet exchange account connection and third-party app OAuth authorization.
• Permissions & Account Architecture : Own the design and evolution of account hierarchy and permission systems, supporting the company's diverse business models.
• Business Growth Enablement : Partner with institutional, compliance, and risk teams to translate AUM, trading volume, and other growth targets into an account infrastructure roadmap; drive adoption of institutional capabilities such as RBAC and Custody in key regions; and turn institutional clients' customized requirements into standardized product capabilities.
• Experience & Efficiency Optimization : Continuously track account-related complaints and support tickets to identify and address friction points, while driving the AI transformation of the User Center product line and promoting the adoption of AI agents in day-to-day work.

What We Look For In You

• 5+ years of product management experience, including at least 2 years owning account systems / permission systems / compliance systems, or complex To B or To B+C hybrid platform products
• Strong systems-architecture mindset, with the ability to independently translate business requirements into product solutions and engage in deep discussions with engineering teams
• Strong business judgment and data sensitivity, able to drive product decisions and prioritization
• Strong cross-team and cross-region collaboration and communication skills, able to engage internal teams, institutional clients, and regional compliance needs simultaneously
• Skilled at working with AI
• Fluent in both Chinese and English as working languages

Nice-To-Haves

• Background in the cryptocurrency industry
• Experience leading an account system architecture evolution or platform re-architecture from 0 to 1
• Hands-on experience applying AI agents / AI productivity tools within product workflows

Perks & Benefits

• Competitive total compensation package
• L&D programs and education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

#LI-WWW
#LI-ONSITE

Notice:

All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .