Overview
Patch Management Lead (SCCM, Vulnerability Management) (IT Services)
Client Description
Company Description: A well-established IT services provider with a strong presence in Hong Kong and across Asia, delivering enterprise technology solutions and managed services to large-scale organizations.
Location: Central
Nature: Permanent
Job Description
- Act as the key interface with client operation teams on vulnerability reporting, escalation, and resolution
- Manage vulnerability performance, including tracking metrics, remediation progress, and service improvements
- Lead patch management operations using SCCM, including deployment, monitoring, and optimization
- Prioritize and coordinate patch deployment based on risk level and business criticality
- Oversee large-scale patch rollout and ensure coverage across both online and offline devices
- Provide technical guidance to team members and collaborate with cross-functional support teams
- Prepare regular reports and participate in service review meetings with stakeholders
- Support emergency patching activities and handle critical incidents under tight timelines
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline
- Minimum 5 years of experience in vulnerability management, cybersecurity, or related areas
- At least 3 years of hands-on experience in SCCM administration and patch management
- Proven experience in leading patch management programs or small technical teams
- Familiar with vulnerability scanning tools and remediation processes
- Proficient in scripting, preferably PowerShell, for automation and system management
- Strong analytical, problem-solving, and project coordination skills
- Ability to work under pressure and manage high-risk or time-sensitive security issues