Part Time Sales Advisor (K11 Musea)

COS; Hong Kong; On-site; HKD 167,000 - 301,000; Full time

Benefits offered by this job

Employee discount

Clothing allowance

Quarterly incentive bonus

Job summary

COS Hong Kong is seeking a friendly Sales Advisor to greet customers and embody our brand's heart. You will provide high-level service at every turn, from conversations to cash desk, fittings, and floor coverage, helping to showcase our latest garments.

Responsibilities include processing deliveries, replenishing stock, merchandising, and creating welcoming experiences with warmth and enthusiasm. Previous experience isn't mandatory, but a passion for fashion and customer service is a plus.

Qualifications

• Customer-focused and enjoys engaging with people.
• Adaptable and able to handle changing priorities or schedules.
• Proactive and driven to take initiative and get things done.
• Strong communication and active listening to understand customer needs.
• Eager to learn and grow in fashion retail.
• Brand enthusiast with passion for COS and collection.

Responsibilities

• Greet customers and deliver high-level service at every turn.
• Assist at the cash desk, fitting rooms and shop floor to enhance the shopping experience.
• Process deliveries, replenish stock and merchandise latest garments on the shop floor.
• Create welcoming experiences that showcase the brand with warmth and enthusiasm.
• Collaborate with the team to ensure smooth store operations and customer satisfaction.

Skills

Customer service

Communication

Flexibility

Proactive

Team player

Sales oriented

Job description

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

Job Description

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

You’ll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you’ll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you’ll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they’re not mandatory.

Qualifications

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Comfortable navigating change and adjusting to shifting priorities or schedules.
• Action-oriented: Proactive and driven to take initiative and get things done.
• Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Additional Information

When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including

• Employee discount
• Clothing allowance
• Quarterly incentive bonus