Operations Officer

Ele Bank Limited; Hong Kong; On-site; HKD 201,000 - 290,000; Full time

Job summary

Ele Bank Limited 在香港境内提供综合金融服务，现诚邀具备文书处理能力的职位候选人加入。您将负责客户开户与维护、文档扫描及 verification 系统支持，处理放款相关手续，如提款、展期及其他贷款程序，并负责时存等客户指令的设立和维护。

岗位要求包括：本科学历（商业管理或相关专业），1 年以上工作经验优先；具备优秀的沟通能力、注重细节与分析能力；熟练使用 MS Office（Word、PowerPoint、Excel）以及中英文沟通能力（包括普通话）；具备友好的职业态度与团队协作精神。

Qualifications

• 本科及以上学历，商业管理或相关专业
• 具备良好沟通能力、细心、具备分析能力
• 熟练使用 MS Office（Word、PowerPoint、Excel）及中文输入
• 具备良好的英语和汉语（含普通话）表达能力

Responsibilities

• 进行客户开户与维护，协助文档扫描及验证系统相关工作
• 处理贷款操作，如提款、贷款展期及其他放款流程
• 处理客户指令，含定期存款设立与维护
• 负责 AML 名称筛查与CDD流程
• 进行定期账户复核及对异常情况的跟进
• 更新操作指南与手册以符合相关法规及内部要求
• 处理客户查询与请求

Skills

沟通能力

细节关注

分析能力

MS Office

中英文能力

Education

学士学位

Job description

Job Responsibilities

• Perform customer account opening and maintenance and support document scanning on verification system
• Handle loan operations, including drawdown, loan rollover, and other lending procedures
• Handle customer instruction, including Time deposit setup and maintenance
• Responsible for AML name screening and CDD process, including contract customer
• Conduct periodic account review and follow up actions on exceptional cases
• Review and update the operational guidelines and manuals in accordance with legal, regulatory and internal requirements
• Handle customer enquiries and requests

Job Requirements

• University degree in Business Administration or related disciplines
• Minimum 1 year of working experience is preferred
• Pleasant personality with good interpersonal and communication skills
• Attentive to details and strong analytical skills
• Proficiency in Microsoft Office e.g. MS Word, PowerPoint, Excel and Chinese WordProcessing
• Good command of verbal and written English and Chinese including Putonghua

More Job Information

Job Function

• 銀行 · 金融服務 - 一般 · 其他

Employment Term

• 全職

Education

• 學士