Omni-Channel Strategy Manager - Data-Driven Growth

Bank of China (Hong Kong); Hong Kong; On-site; Full time

Job summary

A leading financial institution in Hong Kong is seeking a Business Strategy Manager to develop and refine its omni-channel strategy. The ideal candidate will have over 5 years of banking experience and strong expertise in omnichannel ecosystems. Key responsibilities include aligning strategies, conducting market research, and providing executive insights. Proficiency in English and Chinese is essential, with managerial experience preferred. This role offers a full-time position with opportunities for career development.

Qualifications

• Degree or above with major in Business Administration, Finance, Economics, Statistics, or related disciplines.
• More than 5 years of relevant experience in banking industry; at least 1 year in a managerial role.
• Deep understanding of omnichannel ecosystems including digital & physical platforms.
• Strong commercial acumen and data-driven decision-making capability.
• Good command of Chinese and English writing and proficient in both spoken English and Chinese.

Responsibilities

• Align with the bank’s business and channel strategy and develop omni-channel strategy.
• Conduct in-depth market research and competitor benchmarking.
• Synthesize internal customer data to inform omni-channel strategy.
• Provide executive-level insights and recommendations supported by data.
• Lead periodic strategic reviews and recalibrate initiatives based on performance.

Job description

A leading financial institution in Hong Kong is seeking a Business Strategy Manager to develop and refine its omni-channel strategy. The ideal candidate will have over 5 years of banking experience and strong expertise in omnichannel ecosystems. Key responsibilities include aligning strategies, conducting market research, and providing executive insights. Proficiency in English and Chinese is essential, with managerial experience preferred. This role offers a full-time position with opportunities for career development.