Manager WTP Process Improvement

Melbourne Water; Hong Kong; On-site; HKD 654,000 - 872,000; Full time

Job summary

Melbourne Water seeks an experienced water industry leader to join the Western Treatment Plant Process Improvement team as Manager WTP Process Improvement.

You will lead a technically skilled group to ensure optimal treatment performance, compliance and continuous improvement across sewage quality/quantity, asset performance, and by-products.

Qualifications

• Relevant tertiary qualification in Chemical or Process Engineering.
• Extensive people leadership experience developing technical professionals.
• Strong process engineering experience in water, wastewater or related sector.
• Experience operating in a highly regulated environment with regulators.
• Familiarity with management systems including Quality, Environment, HACCP and Safety.

Responsibilities

• Lead and develop a diverse team of technical professionals.
• Provide technical leadership over WTP treatment performance and compliance.
• Drive continuous improvement and risk management for treatment operations.
• Oversee management of trade waste, recycled water, energy, emissions and biosolids.
• Provide strategic input on process and asset requirements with operations, maintenance and planning.
• Support commissioning and integration of new and upgraded assets.
• Build relationships with regulators, industry partners and customers.
• Oversee key compliance and assurance activities including HACCP and billing assurance.

Skills

People leadership

Process engineering

Regulatory compliance

Stakeholder management

HACCP & safety systems

Asset commissioning & integration

Education

Tertiary qualification in Chemical or Process Engineering

Job description

Job Number: 980417 Work type: Permanent Full Time Location: Western Treatment Plant Categories: Engineering, Management, Other, Strategy, Planning

Who We Are

In Melbourne, water is essential to our way of life.

As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet or kayak down the Yarra, we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years.

If you value making it count, diving in with curiosity, and doing what’s right, you're in the right place.

About The Role

Reporting to the Head of Western Treatment Plant, we have a full-time, permanent opportunity for an experienced water industry leader to join the Western Treatment Plant (WTP) Process Improvement team.

As Manager WTP Process Improvement you will lead a highly capable technical team responsible for the performance, compliance and continuous improvement of WTP’s treatment processes. Your remit will span the monitoring of sewage quality/quantity, asset performance, trade waste, recycled water production/distribution, sewage by-products and emissions all the time ensuring WTP continues to meet its regulatory, environmental, customer and community obligations.

This is a technical leadership and people management role which combines strong process engineering knowledge with the ability to lead a team of specialists, influence key stakeholders and drive improvements across a complex regulated environment.

Key Responsibilities:

In this role, you will:

• Lead and develop a diverse team of technical professionals, fostering collaboration, capability and high performance.


• Provide technical leadership and oversight of WTP treatment performance, including sewage inflows, treatment quality and quantity, asset performance and compliance.


• Lead continuous improvement and risk management initiatives to optimise treatment performance, operational efficiency, service delivery and cost effectiveness.


• Oversee the effective management of key treatment processes and by-products, including trade waste, recycled water, energy generation, emissions, and biosolids.


• Provide strategic input into WTP’s current and future process and asset requirements, partnering with operations, maintenance, asset management and planning teams.


• Support the commissioning, integration and operational readiness of new and upgraded assets, ensuring expected operational benefits are realised.


• Build strong relationships with regulators, industry partners, customers and internal stakeholders, including leading the trade waste interface and recycled water customer management.


• Oversee key compliance and assurance activities, including HACCP and management systems, sewerage billing assurance, laboratory operations, incident management and investigations.

About You

You will be an experienced water industry professional and people leader who combines strong technical judgement with the ability to lead specialists, navigate complexity and influence within a highly regulated environment.

Ideally, you will bring experience from the water, wastewater or treatment sector. We also welcome applications from adjacent process-intensive industries where you have gained relevant practical experience managing complex processes within technical, environmental and regulatory constraints.

You will bring:

• A relevant tertiary qualification (or higher) in Chemical Engineering, Process Engineering or a related discipline.


• Extensive people leadership experience, with a demonstrated ability to develop technical professionals and foster high performance.


• Strong process engineering experience gained within water, wastewater, treatment or a comparable process intensive industry.


• Experience operating within a highly regulated technical environment and engaging effectively with regulators.


• Strong stakeholder management skills, with the ability to influence and build trusted internal and external relationships.


• Experience with management systems including Quality, Environment, HACCP and Safety.


• Knowledge of environmental legislation, standards and regulatory requirements relevant to complex treatment operations.


• Experience in asset commissioning and integration, risk and incident management, investigations and reporting.

At Melbourne Water, we care about water and all life that springs from it.

Our people are fuelled by passion, and with safety at the forefront, we have an unwavering sense of purpose, and are on a mission to protect every Melburnian’s way of life, one drop at a time.

We walk the talk when it comes to flexible working – but that’s not all. Our culture of purpose, safety, results, and learning permeates everything we do. We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.

Our long-standing commitment to Diversity, Inclusion, and Belonging means that Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, neurodivergent individuals, people living with disability, mature age and young jobseekers from all cultures can apply with confidence knowing they are safe, affirmed, and celebrated.

Advertised: 01 Oct 2026 AUS Eastern Standard Time Closing: 18 Oct 2026 11:55 PM AUS Eastern Daylight Time