Manager, Fund Trustee and Administration Transfer Agency

Industrial and Commercial Bank of China; Hong Kong; On-site; HKD 700,000 - 1,000,000; Full time

Job summary

Industrial and Commercial Bank of China (Asia) Limited is seeking an experienced Transfer Agent professional to manage day-to-day TA deliverables, client communications and ongoing system enhancements.

The candidate should have a university degree and at least seven years’ transfer agency experience, with in-depth knowledge of fund operations for SFC authorized funds, OFC, Cayman funds and MRF, plus strong English, Cantonese and Mandarin.

Qualifications

• University degree in Business Administration, Finance, Economics, Accounting or related disciplines.
• Minimum 7 years of transfer agency experience.
• In-depth knowledge of fund operations for SFC authorized funds, OFC, Cayman funds and MRF.
• Experience in shares processing, equalization, fund launch and fund termination.
• Excellent communication and problem-solving skills.
• Proficiency in Microsoft Office applications.
• Fluent in English, Cantonese and Mandarin.

Responsibilities

• Coordinate and participate in day-to-day TA deliverables and operational running, including process subscriptions & redemption orders, arrange redemption payment and dividend payment/reinvestment, issuing contract notes & dealing summaries. Handling investor account opening and KYC issues.
• Review and sign-off of TA reports/confirmations or any hoc reports as requested.
• Negotiate with clients or other relevant parties on all operation-related issues.
• Provide investor services related queries and manage the issues to resolution
• Coaching and provide guidance to junior staff
• Participate in ad hoc projects and system enhancement.
• Review and oversee all annual audit works, ensuring timely issuance of auditor reports.

Skills

Transfer agency experience

Fund operations knowledge

Shares processing

Communication skills

Microsoft Office

Languages: English Cantonese Mandarin

Education

University degree in Business Administration/Finance/Economics/Accounting

Tools

Microsoft Office

Job description

Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)”) is the flagship of overseas business of Industrial and Commercial Bank of China Limited (“ICBC”) – currently the largest commercial bank in China, and it is one of the domestic systemically important banks (D-SIBs) in Hong Kong. Currently, ICBC (Asia) has 52 retail outlets (including 27 “Elite Club” Wealth Management Centres) in Hong Kong. It is engaged in commercial banking, investment banking and other financial services, including those of securities, insurance and funds, with a focus on commercial and retail banking as well as global market business. Chinese Mercantile Bank and ICBC Asset Management (Global) Company Limited, two wholly‑owned subsidiaries of ICBC (Asia), specialize in Renminbi services in mainland China and ICBC’s global asset management business respectively.

Job Responsibilities

• Coordinate and participate in day‑to‑day TA deliverables and operational running, including process subscriptions & redemption orders, arrange redemption payment and dividend payment/reinvestment, issuing contract notes & dealing summaries. Handling investor account opening and KYC issues.
• Review and sign‑off of TA reports/confirmations or any hoc reports as requested.
• Negotiate with clients or other relevant parties on all operation‑related issues.
• Provide investor services related queries and manage the issues to resolution
• Coaching and provide guidance to junior staff
• Participate in ad hoc projects and system enhancement.
• Review and oversee all annual audit works, ensuring timely issuance of auditor reports.

Job Requirement

• University graduate with major in Business Administration, Finance, Economics, Accounting or related disciplines;
• Minimum 7 years working experience in transfer agency.
• In depth knowledge of fund operation for SFC authorized fund, OFC, Cayman fund and MRF.
• Experience in series of shares processing, equalization, fund launch and fund termination process.
• Good communication skill and problem‑solving skill
• Sound knowledge of Microsoft Office applications;
• Good command in English, Cantonese and Mandarin