Maintenance & Projects Coordinator (7x24 Support)

China Mobile Hong Kong Company Limited; Hong Kong Island; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

Discretionary Performance bonus

Life insurance

Medical insurance

Birthday gift

Marriage leave

Birthday leave

Job summary

CHINA MOBILE HONG KONG COMPANY LIMITED (CMHK) invites high-caliber professionals to join our Corporate Business Delivery Centre. The role focuses on coordinating maintenance delivery, tracking progress, and ensuring quality in a fast-paced telecom IT environment.

You will support project coordination, document standardization, risk management, and reporting, while assisting in resource planning and on-call support for 7×24 maintenance operations.

Qualifications

• Bachelor’s degree in Electronics / Telecommunications / Information Engineering or equivalent.
• At least 1 year of project experience.
• Strong command of English, Cantonese and Mandarin.
• Analytical and problem-solving skills with good teamwork and communication.
• Ability to prepare progress reports and coordinate cross-functional teams.
• Familiarity with MS Office tools for documentation and presentation.
• Experience in maintenance or technical project coordination is preferred.
• Willingness to provide on-call/after-hours coordination for 7×24 maintenance.

Responsibilities

• Support maintenance delivery progress tracking and quality control, coordinating cross-domain and cross-team efforts to ensure on-time delivery per SLAs.
• Support overall project coordination, track fault handling progress, review delivery pain points, assist customer experience and project closure.
• Standardize project-related documents, support process optimization, and assist in reporting work.
• Assist in maintenance resource planning and risk management, track staff allocation, and identify resource gaps.
• Coordinate disaster recovery drill logistics, attendance, and post-drill reports.

Education

Bachelor's degree in Electronics / Telecommunications / Information Engineering or equivalent

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

CHINA MOBILE HONG KONG COMPANY LIMITED (CMHK) invites high-caliber professionals to join our Corporate Business Delivery Centre. The role focuses on coordinating maintenance delivery, tracking progress, and ensuring quality in a fast-paced telecom IT environment.

You will support project coordination, document standardization, risk management, and reporting, while assisting in resource planning and on-call support for 7×24 maintenance operations.