(Senior) Project Officer

China Mobile Hong Kong Company Limited; Hong Kong Island; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

Discretionary Performance bonus

Life insurance

Medical insurance

Birthday gift

Marriage leave

Birthday leave

Job summary

CHINA MOBILE HONG KONG COMPANY LIMITED (CMHK) invites high-caliber professionals to join our Corporate Business Delivery Centre. The role focuses on coordinating maintenance delivery, tracking progress, and ensuring quality in a fast-paced telecom IT environment.

You will support project coordination, document standardization, risk management, and reporting, while assisting in resource planning and on-call support for 7×24 maintenance operations.

Qualifications

• Bachelor’s degree in Electronics / Telecommunications / Information Engineering or equivalent.
• At least 1 year of project experience.
• Strong command of English, Cantonese and Mandarin.
• Analytical and problem-solving skills with good teamwork and communication.
• Ability to prepare progress reports and coordinate cross-functional teams.
• Familiarity with MS Office tools for documentation and presentation.
• Experience in maintenance or technical project coordination is preferred.
• Willingness to provide on-call/after-hours coordination for 7×24 maintenance.

Responsibilities

• Support maintenance delivery progress tracking and quality control, coordinating cross-domain and cross-team efforts to ensure on-time delivery per SLAs.
• Support overall project coordination, track fault handling progress, review delivery pain points, assist customer experience and project closure.
• Standardize project-related documents, support process optimization, and assist in reporting work.
• Assist in maintenance resource planning and risk management, track staff allocation, and identify resource gaps.
• Coordinate disaster recovery drill logistics, attendance, and post-drill reports.

Education

Bachelor's degree in Electronics / Telecommunications / Information Engineering or equivalent

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

CHINA MOBILE HONG KONG COMPANY LIMITED (\"CMHK\") is the wholly-owned subsidiary of China Mobile Limited (HKEx: 941), which ranks 53rd on the Fortune Global 500.

Our company is dedicated to delivering an exceptional service experience and to become a world-class sci-tech service enterprise, focusing on its three principal businesses of communications services, computing services and AI services. Guided by this vision, we cultivate a culture of trust, responsibility, and care — creating an environment where people can thrive. At CMHK, we are committed to unlocking human potential and empowering every striver to achieve success. We now invite high-caliber professionals to join us on this journey.

Division : Corporate Business Delivery Centre

In this position, you will

• Support maintenance delivery progress tracking and quality control, coordinating cross-domain and cross-team efforts to ensure all remedial and preventive maintenance activities are delivered on time and in compliance with contract Service Levels.
• Support overall project coordination, track fault handling progress, review project delivery pain points, assist with customer business experience and project closure.
• Responsible for standardization of project-related documents, process optimization, and assisting in project management, data statistics, and reporting work.
• Assist in maintenance resource planning and risk management, tracking staff allocation, identifying resource gaps, and supporting risk identification and mitigation planning for maintenance deliverables.
• Support disaster recovery drill coordination and security audit logistics, including scheduling, documentation preparation, attendance tracking, and post-drill/audit report compilation.

To be successful in this position, you should meet the following requirements:

• Possess at least one Bachelor’s degree in Electronics / Telecommunications / Information Engineering or equivalent.
• At least 1 years' project experience.
• Good Command of written & spoken English, Cantonese and Mandarin.
• Proficient analytical and problem-solving skills, along with excellent teamwork and communication abilities.
• Ability to prepare comprehensive progress reports, track project milestones, manage risks, and coordinate cross-functional teams.
• Proficiency in project management and reporting tools including Microsoft Excel, Word, and PowerPoint for effective documentation and presentation.
• Familiarity with maintenance or technical project coordination in telecommunications or IT environments is preferred.
• Willingness to provide on-call / non-standard-hours coordination support to the 7×24 maintenance operation as required.
• Strong organizational skills, meticulous attention to detail, and ability to manage multiple tasks and priorities in a fast-paced 7×24 maintenance environment.

When you work:

5 days work

8 hours/day

What you enjoy:

• Discretionary Performance bonus
• Life insurance
• Medical insurance
• Birthday gift
• Marriage leave
• Birthday leave

CMHK is committed to be an equal opportunity employer. We offer exceptional benefits package and the opportunity to work in a challenging environment. Personal data provided by applicants will be treated strictly in accordance with our personal data policy and for recruitment purposes only.

CHINA MOBILE HONG KONG COMPANY LIMITED (\"CMHK\") is the wholly-owned subsidiary of China Mobile Limited (HKEx: 941), which ranks 58th on the Fortune Global 500.

Our company strives to offer superior service experience and to become a first-class service provider in the development of digitalized and intelligent Hong Kong. We are preserving an environment with trust, responsibility and caring. At CMHK, we commit to maximizing people’s potential and paving the way toward success for every striver. We are now inviting high caliber professional to join us.

CHINA MOBILE HONG KONG COMPANY LIMITED (\"CMHK\") is the wholly-owned subsidiary of China Mobile Limited (HKEx: 941), which ranks 58th on the Fortune Global 500.

Our company strives to offer superior service experience and to become a first-class service provider in the development of digitalized and intelligent Hong Kong. We are preserving an environment with trust, responsibility and caring. At CMHK, we commit to maximizing people’s potential and paving the way toward success for every striver. We are now inviting high caliber professional to join us.