Lead, Functional Architect

AXA Hong Kong and Macau; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

AXA Hong Kong and Macau is seeking a Functional Architect to lead complex IT projects aligned with AXA standards and business goals for the High Net Worth Insurance business. You will translate business needs into technical options, draft functional specs, and guide testing and issue resolution.

You will also analyze requirements, validate solutions, and drive collaborative engagement with stakeholders to ensure delivery and quality across initiatives.

Qualifications

• 8+ years in IT leadership roles.
• 8+ years as BSA/IT role.
• Insurance or financial services experience preferred.
• Strong communication, written and verbal.
• Ability to lead large IT projects independently.

Responsibilities

• Translate business requirements into technical solutions for High Net Worth insurance.
• Draft functional specifications aligned with client needs.
• Coordinate testing (ST/SIT) to ensure local apps meet specs.
• Provide ongoing problem resolution and user support.
• Analyze requirements and model them for stakeholders.

Skills

Leadership

Stakeholder management

Communication skills

IT project governance

Education

Tertiary IT qualification

Tools

Business analysis tools

Job description

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.

Responsibilities:

The role of the Functional Architect is responsible for working complex projects ensuring delivery of software solution will be aligned with standardized AXA and business goals as well as contributing to the investigation of user requirements/problems and define and implement IT solutions which satisfy business needs for High Net Worth (HNW) Insurance business:

• Contribute to the translation of business requirements into technical solution options
• Contribute to the development of functional specifications which meet the client's needs.
• Undertake ST/SIT testing to ensure local applications meet specifications and assist in the resolution of identified problems.
• Contribute to providing problem resolution and user support.
• Discovery - Discovering the underlying business need to be addressed and information related to the product and project requirements, often.
• Analysing Requirements - Organizing, specifying and modelling the requirements (Function & Non-Function) to ensure they are complete and unambiguous.
• Specifying Requirements - Documenting the requirements in a format that can be shared with stakeholders.
• Validating and Verifying Requirements - Ensuring the requirements map to the real business need, are approved by all relevant stakeholders, and meet essential quality standards.
• Analysing Solutions - Determining the solutions to the problems and improve the application when appropriate.

Qualifications:

• Typically require a tertiary qualification in an IT discipline or related field
• Proven 8+ year's professional experience as a Leadership role in IT filed.
• 8+ years as a Business System Analyst or IT Job-related.
• Relevant experience on insurance or other financial services is preferred
• Experience leading, managing and coaching under-performing and high-flying staff.
• Proven ability to undertake and manage large scale complex IT projects independently
• Relevant experience on life insurance or other financial services
• Strong communication skills, both verbal and written
• Demonstrated ability to create strong working relationships with others
• Well organised and results-driven individual
• Effective interpersonal skills
• Be a strong and highly skilled communicator as well as really motivated to do well for organization and teams.
• Have courage in your convictions, make, and stand by decisions based on fact and show us your strong personality.
• Bring high levels of self-motivation, personal resilience and drive

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AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

AXA is an equal opportunity employer. We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

AXA is an equal opportunity employer. We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.