La Mer Expert

Estée Lauder Companies; Hong Kong Island; On-site; HKD 180,000 - 240,000; Full time

Job summary

Estée Lauder Companies in Hong Kong is seeking a beauty advisor to drive product sales, manage daily store operations, and maintain inventory.

You will provide professional skincare consultations and product demonstrations, aiming to exceed customer expectations. The role emphasizes building strong customer relationships and maintaining high service standards.

Join a prestige cosmetics brand environment focused on delivering exceptional experiences and fostering long-term customer loyalty.

Qualifications

• Experience in skincare retail or beauty consultancy is preferred.
• Strong sales and customer service mindset for luxury brands.
• Knowledgeable about skincare products and routines.

Responsibilities

• Responsible for product sales, daily store operations and inventory management.
• Provide professional beauty and skincare consultation and product demonstrations.
• Establish good relationships with customers, follow up on aftersales, enhance brand loyalty.

Skills

Customer service

Sales skills

Skincare knowledge

Luxury brand retail

Store operations

Language fluency (English/Cantonese/Mu

Job description

Description

• 負責產品銷售及店舖日常營運及庫存管理

  Responsible for product sales, daily store operations and inventory management.

• 了解顧客需求，提供專業的美容護膚諮詢及產品示範

  Understand customer needs and provide professional beauty and skincare consultation and product demonstrations.

• 與顧客建立良好關係，跟進顧客護膚進度及效果，提升顧客對公司品牌的忠誠度

  Establish good relationships with customers, follow up on customers’ aftersales experience, enhance customers’ loyalty to Brand.

Qualifications

• 具一年或以上護膚品零售 / 皮膚護理工作經驗

  More than 1 year working experience in skincare retail / facial experience.

• 對尊貴化妝及護膚行業有認識及充滿熱誠

  Knowledgeable and passionate about the prestige cosmetics and skincare industry.

• 持有國際認可美容護理證書者優先考慮

  Holding internationally recognized beauty care certificates will be given priority.

• 具高級品牌零售經驗者優先考慮

  With high-end brand retail experience will be given priority.

• 良好的銷售技巧與顧客服務態度

  Good sales skills and customer service attitude.

• 積極主動、充滿熱情的工作態度

  Energetic, passionate, and positive working attitude.

• 能操流利廣東話、良好普通話及英語

  Good command of written and spoken English and Chinese (Mandarin and Cantonese).